Synopsis
This text presents both a logical path through the activities of operations management and an understanding of the strategic context in which operations managers work. It features worked examples of techniques discussed in the text.
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From the Back Cover
Operations Management
Fifth Edition
Nigel Slack, Stuart Chambers and Robert Johnston
How does an organisation . . .
- create and deliver products at lower cost and with higher revenue?
- meet the challenges posed by changes in customer preferences, internet-based technologies and global supply networks?
- promote creativity, manage knowledge and innovation, and encourage social responsibility in finding solutions to those challenges?
The answer is through effective operations management. Managing operations is important, exciting and challenging, and it’s central to successful organisational performance.
In this market-leading text, Slack, Chambers and Johnston bring to life their comprehensive, practical and strategic view of operations management with over 100 contemporary and international examples of operations in practice, as well as providing critical commentaries on areas of academic contention and professional debate.
Tracking the latest developments in the field, the fifth edition of Operations Management examines issues such as:
- Supply-chain planning that enables the ‘fast fashion’ Zara, H&M and Benetton
- How information technology helped the city of New Orleans in recovering from Hurricane Katrina
- The outsourcing of laptop manufacturing by Apple, Dell and Sony
- The ‘greening’ of operations in Hewlett Packard’s recycling programme
Improve Your Grade!
Use the Access Code inside this book to unlock valuable online learning resources at:
www.pearsoned.co.uk/slack
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Operations Management
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Operations Management
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Pearson Education, Limited, 2006
ISBN 10: 0273708473
ISBN 13: 9780273708476
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Operations Management
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Operations Management
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Operations Management
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ISBN 10: 0273708473
ISBN 13: 9780273708476
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Operations Management
Published by
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ISBN 10: 0273708473
ISBN 13: 9780273708476
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