Items related to Marketing and Information Technology

Marketing and Information Technology - Softcover

O'Connor, Mr John; Galvin, Eamonn

 
9780273626442: Marketing and Information Technology

Synopsis

This is a comprehensive overview of the relation between marketing and information technology using practical examples and case studies. This guide shows for both marketing and IT professionals how to unleash the potential of IT. Each chapter includes learning objectives and ignment questions. Topics the changing role of IT in marketing and the potential of new technologies; hot concepts, such as relation marketing and micro segmentation; customer databases and information warehouses; the role of IT in customer services and sales; and selecting and implementing marketing systems. The final chapter on future developments covers expected future trends in the area of marketing information systems.

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