Items related to Using Questionnaires and Surveys to Boost Your Business
Synopsis
Asking the right questions to internal and external customers is the key to boosting business. This guide provides answers on "how to do it now" to improve: company performance; customer services and relationship; and staff satisfaction. It includes relevant examples from across the organization.
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From the Author
An excellent text for learning how to ask questions
Although this text is targeted at the business market, students have found it useful in constructing questionnaires that are valid for their research purposes. It has been taken as a standard text in a number of colleges and has been well reviewed.
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Using Questionnaires and Surveys to Boost Your Business (Institute of Management)
Published by
Financial Times/ Prentice Hall 30/03/1995, 1995
ISBN 10: 027361181X
ISBN 13: 9780273611813
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Using Questionnaires and Surveys to Boost Your Business (Institute of Management)
Published by
Financial Times/ Prentice Hall 30/03/1995, 1995
ISBN 10: 027361181X
ISBN 13: 9780273611813
Used
Softcover
Seller: Bahamut Media, Reading, United Kingdom
Seller rating 5 out of 5 stars
Condition: Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee. Seller Inventory # 6545-9780273611813
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Using Questionnaires and Surveys to Boost Your Business. Find Ou Hw Questionnaires and Surveys Cn - Improve Company Performance. Increase Custmer Satisfaction. Help You to Deal With Staff Issues
Published by
Pitman Publishing, London England, 1995
ISBN 10: 027361181X
ISBN 13: 9780273611813
Used
Soft cover
Seller: The London Bookworm, East Sussex, United Kingdom
Seller rating 5 out of 5 stars
Soft cover. Condition: Very Good. 1st Paperback Edition. Paperback. Using Questionnaires and Surves to Boost Your Business. This book takes you step-by-step through the whole process of planning and creating a questionnaire, then into the collection of the data and their analysis and interpretation, culminating in the presentation of results. Whatever your reason for needing to undertake a questionnaire or survey, this book will show you how to: Set objectives and define a questionnaire. Understand the needfs of or respondents. Select appropriate questiona dn answer types. Design the questionnaire for maximum effectiveness. Enter, interpret and infer from data. Analse and present information for maximum understanding. 232 pp. (We carry a wide selection of titles in The Arts, Theology, History, Politics, Social and Physical Sciences. Academic and Scholarly books and Modern First Editions ,and all types of Educational Reference Literature.). Seller Inventory # 103788
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