This major textbook has been written to give students a clear, well structured and interesting treatment of operations management. It successfully provides a logical path through the activities of operations management and an understanding of the strategic context in which operations managers work. The book is structured around the popular design, planning and control model, but without separating planning from control activities. The improvement activities of operations have been covered in a separate part of the book to reflect the responsibility of operations managers to continually improve the performance of their operations. Throughout the book, service operations are treated with the same level of seriousness as manufacturing operations.
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Robert Johnston is a Senior Lecturer at Warwick Business School.
"About this title" may belong to another edition of this title.
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Paperback. Condition: Used; Good. Dispatched, from the UK, within 48 hours of ordering. This book is in good condition but will show signs of previous ownership. Please expect some creasing to the spine and/or minor damage to the cover. Grubby book may have mild dirt or some staining, mostly on the edges of pages. Seller Inventory # CHL4031583
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Paperback. Condition: Very Good. Operations Management This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 7719-9780273603160
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