Benchmarking for Competitive Advantage (Financial Times) - Hardcover

Bendell, Tony; Etc.; Kelly, John; Boulter, Louis

Hardcover

ISBN 10: 0273601687 ISBN 13: 9780273601685

Publisher: Pearson Education Limited, 1993

Synopsis

Learn benchmarking strategies for success with the second edition of one of our best-selling titles. Benchmarking for Competitive Advantage provides both the background to benchmarking and a practical how to do it with a guide for assessing your starting point and building an action plan.

Authors:

Tony Bendell & Louise Boulter are both at Nottingham Trent University. Tony Bendell is East Midlands Electricity Professor of Quality Management and has written over 100 articles on quality and related management.

About this title

Synopsis

This text argues that the only way to drive organizations to excellence is to ensure that they keep their eyes on their competitors and the best companies in the world. Benchmarking is a technique by which companies can compare their own performance in key areas against results achieved by the world's best companies. Management can use benchmarking to review critically their performance, and drive them towards improvement. This guide examines the nature and application of benchmarking, what has been gained by world leaders, and how to avoid the pitfalls. It provides information about processes which are key to the success of the business, alerts the management to what is possible in the best organizations, and provides management with a basis to set key performance standards. It is suitable for senior and middle management in industry.

Edition details

• Publisher: Pearson Education Limited
• Publication date: 1993
• Language: English
• ISBN 10: 0273601687
• ISBN 13: 9780273601685
• Binding: Hardcover
• Edition number: 1
• Number of pages: 224