The third edition of this highly successful case book has been expanded and updated to reflect the increasing reliance upon comprehensive case material in the teaching of operations management. The text begins with an introduction to analysing operations management cases. Each of the subsequent parts deals with a key area of operations management and begins with an expanded introduction, allowing the book to serve as a stand alone text for introductory operations management courses.
"synopsis" may belong to another edition of this title.
This casebook contains UK-centred material covering all aspects of production and operations management. The cases deal with modern operations management issues within eight main topics and are each framed by an introduction and suggested reading. Examples are taken from organizations throughout Europe and encompass both manufacturing and the service sector, and the text does not assume any technical or mathematical expertise. It is suitable for students studying operations management at undergraduate level in Business Schools, as well as students on MBA and DMS courses.
"About this title" may belong to another edition of this title.
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