Hospitality Management - Softcover

Mullins, Laurie J.

Softcover

ISBN 10: 0273033956 ISBN 13: 9780273033950

Publisher: Financial Times Prentice Hall, 1992

Synopsis

Provides a detailed study of ways in which performance can be improved in the hospitality industry through the effective management of human resources. Recognises the diverse nature of the hospitality industry but makes particular reference to the hotel sector with real life case studies and examples.

About this title

Synopsis

The central theme of this book is improved organizational performance through the effective management of people. The book concentrates on the mainstream sector of hotel management; however, for the purposes of context and comparison, reference is made to the entire hospitality industry. The book concentrates on the nature and structure of hotel organizations, systems of management and styles of managerial behaviour, and achieving the work of the hotel through the efforts of other people. This structured book is supported with diagrams and contains review, discussion questions, assignments and case studies. It presents an integrated view embracing both theory and practice and balances academic rigour with a pragmatic approach to the subject area. It is aimed at BA hospitality management students, BA business studies students in a hospitality management course, BTEC HNC/D students of hotel, catering and institutional management, BTEC CEC, CED, hospitality management, NEBSM students of supervisory management, certificate/diploma level.

Edition details

• Publisher: Financial Times Prentice Hall
• Publication date: 1992
• Language: English
• ISBN 10: 0273033956
• ISBN 13: 9780273033950
• Binding: Paperback
• Number of pages: 352