Synopsis
This work argues that companies will not be able to survive unless they pay serious attention to the quality of service they offer their customers. Using examples from the UK, Europe and America, this book shows how to research customer expectations and ensure that they are met.
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How to Win Customers
Seller: Better World Books Ltd, Dunfermline, United Kingdom
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Condition: Good. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Seller Inventory # 8442650-6
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How to Win Customers: Using Customer Service for a Competitive Edge
Published by
Financial Times Prentice Hall, 1991
ISBN 10: 0273032887
ISBN 13: 9780273032885
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Paperback
Seller: Revaluation Books, Exeter, United Kingdom
Seller rating 5 out of 5 stars
Paperback. Condition: Brand New. 144 pages. 9.13x5.91x0.47 inches. In Stock. Seller Inventory # zk0273032887
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Quantity: 1 available