Customer Service and Support: Implementing Effective Strategies (Financial Times Series) - Hardcover
Synopsis
This book argues that a customer support strategy must embrace the whole company if it is to be effective. It examines those pitfalls which can impede customer service and support goals and considers differences in business culture and their implications. It is illustrated with international cases.
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Customer Service and Support: Implementing Effective Strategies
Seller: Anybook.com, Lincoln, United Kingdom
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Condition: Fair. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In fair condition, suitable as a study copy. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,650grams, ISBN:0273032739. Seller Inventory # 8846021
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Customer Service and Support: Implementing Effective Strategies
Seller: Anybook.com, Lincoln, United Kingdom
Seller rating 5 out of 5 stars
Condition: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. Clean from markings. In good all round condition. Dust jacket in good condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,700grams, ISBN:9780273032731. Seller Inventory # 9858711
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Customer Service and Support: Implementing Effective Strategies [signed]
Published by
Pitman Publishing, 1992
ISBN 10: 0273032739
ISBN 13: 9780273032731
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Hardcover
First Edition
Signed
Seller: Chapter 1, Johannesburg, GAU, South Africa
Seller rating 5 out of 5 stars
hardcover. Condition: Good. Dust Jacket Condition: Good. First Edition. signed and inscribed by colin. the jacket is shelf rubbed and chipped. some usage markings. pages are intact and presentable. may require extra postage outside South Africa. [SK]. Our orders are shipped using tracked courier delivery services. Signed. Seller Inventory # c48co
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