Customer Service and Support: Implementing Effective Strategies (Financial Times Series) - Hardcover
Synopsis
This book argues that a customer support strategy must embrace the whole company if it is to be effective. It examines those pitfalls which can impede customer service and support goals and considers differences in business culture and their implications. It is illustrated with international cases.
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Customer Service and Support: Implementing Effective Strategies (Financial Times Series)
Published by
Financial Times Prentice Hall 29/04/1992, 1992
ISBN 10: 0273032739
ISBN 13: 9780273032731
Used
Hardcover
Seller: AwesomeBooks, Wallingford, United Kingdom
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Condition: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. . Seller Inventory # 7719-9780273032731
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Customer Service and Support: Implementing Effective Strategies (Financial Times Series)
Published by
Financial Times Prentice Hall 29/04/1992, 1992
ISBN 10: 0273032739
ISBN 13: 9780273032731
Used
Hardcover
Seller: Bahamut Media, Reading, United Kingdom
Seller rating 4 out of 5 stars
Condition: Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee. Seller Inventory # 6545-9780273032731
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Customer Service and Support: Implementing Effective Strategies
Seller: Anybook.com, Lincoln, United Kingdom
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Condition: Fair. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In fair condition, suitable as a study copy. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,650grams, ISBN:0273032739. Seller Inventory # 8846021
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Customer Service and Support: Implementing Effective Strategies
Seller: Anybook.com, Lincoln, United Kingdom
Seller rating 5 out of 5 stars
Condition: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. Clean from markings. In good all round condition. Dust jacket in good condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,700grams, ISBN:9780273032731. Seller Inventory # 9858711
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Customer Service and Support: Implementing Effective Strategies
Published by
Pearson Education Limited, 1992
ISBN 10: 0273032739
ISBN 13: 9780273032731
Used
Hardcover
Seller: Ammareal, Morangis, France
Seller rating 5 out of 5 stars
Hardcover. Condition: Bon. Ancien livre de bibliothèque. Traces d'usure sur la couverture. Edition 1992. Ammareal reverse jusqu'à 15% du prix net de cet article à des organisations caritatives. ENGLISH DESCRIPTION Book Condition: Used, Good. Former library book. Signs of wear on the cover. Edition 1992. Ammareal gives back up to 15% of this item's net price to charity organizations. Seller Inventory # F-147-387
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Customer Service and Support: Implementing Effective Strategies [signed]
Published by
Pitman Publishing, 1992
ISBN 10: 0273032739
ISBN 13: 9780273032731
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Hardcover
First Edition
Signed
Seller: Chapter 1, Johannesburg, GAU, South Africa
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hardcover. Condition: Good. Dust Jacket Condition: Good. First Edition. signed and inscribed by colin. the jacket is shelf rubbed and chipped. some usage markings. pages are intact and presentable. may require extra postage outside South Africa. [SK]. Our orders are shipped using tracked courier delivery services. Signed. Seller Inventory # c48co
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