Review:
-- Jim Foley, Georgia Institute of Technology " Carroll draws on an impressively large body of research to present the most thorough treatment yet of a powerful idea: employing scenarios to make sure user interfaces are designed for the way people actually "use" things. How much easier the world would be if everybody followed his advice." -- Jakob Nielsen, Co-Founder, Nielsen Norman Group, and author of "Designing Web Usability: The Practice of Simplicity" " Masterfully written, deep, and thoughtful. The book goes directly to the essential questions of HCI design--what will users seek to accomplish, what understandings will they bring, and how can the system respond to users' needs?" -- Jim Foley, Georgia Institute of Technology & quot; Masterfully written, deep, and thoughtful. The book goes directly to the essential questions of HCI design--what will users seek to accomplish, what understandings will they bring, and how can the system respond to users' needs?& quot; -- Jim Foley, Georgia Institute of Technology & quot; Carroll draws on an impressively large body of research to present the most thorough treatment yet of a powerful idea: employing scenarios to make sure user interfaces are designed for the way people actually use things. How much easier the world would be if everybody followed his advice.& quot; -- Jakob Nielsen, Co-Founder, Nielsen Norman Group, and author of Designing Web Usability: The Practice of Simplicity "Carroll draws on an impressively large body of research to present the most thorough treatment yet of a powerful idea: employing scenarios to make sure user interfaces are designed for the way people actually "use" things. How much easier the world would be if everybody followed his advice." --Jakob Nielsen, Co-Founder, Nielsen Norman Group, and author of "Designing Web Usability: The Practice of Simplicity" "Masterfully written, deep, and thoughtful. The book goes directly to the essential questions of HCI design--what will users seek to accomplish, what understandings will they bring, and how can the system respond to users' needs?"--Jim Foley, Georgia Institute of Technology
About the Author:
John M. Carroll is a professor in the School of Information Sciences and Technology at Penn State University, University Park, P.A. . He has been elected into the C.H.I. Academy by The Association for Computing Machinery's Special Interest Group on Computer-Human Interaction (A.C.M. S.I.G.C.H.I.) in recognition of his outstanding leadership and service in the field of computer-human interaction.
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