In this text on the basic human/interpersonal skills needed to succeed in the workplace, 29 lessons highlight individual skills, including building self-esteem, overcoming fear and anxiety, becoming a better listener, resolving conflict, setting goals, managing stress and improving communciation skills. As well as covering human relations skills, the work deals with customer service skills, how to uncover agendas, ethical dilemmas and how to tap into creativity. Each chapter is a self-contained lesson, with brief instruction on the chapter skill, examples of the skill within a business context and a concrete strategy for using the skill right away.
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Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Paperback. Condition: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G0256220336I3N00
Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Paperback. Condition: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G0256220336I3N00
Seller: Zoom Books Company, Lynden, WA, U.S.A.
Condition: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service. Seller Inventory # ZBV.0256220336.VG
Seller: BUCHSERVICE / ANTIQUARIAT Lars Lutzer, Wahlstedt, Germany
Softcover. Condition: gut. 1996. Working with People: A Human Relations Guide In englischer Sprache. pages. Seller Inventory # BN184262
Seller: Buchpark, Trebbin, Germany
Condition: Sehr gut. Zustand: Sehr gut | Seiten: 277 | Sprache: Englisch | Produktart: Bücher | Keine Beschreibung verfügbar. Seller Inventory # 3372833/202