Developing Interactional Competence: A Conversation-Analytic Study of Patient Consultations in Pharmacy - Hardcover

Nguyen, H.

 
9780230276697: Developing Interactional Competence: A Conversation-Analytic Study of Patient Consultations in Pharmacy

Synopsis

An unprecedented glimpse into the multidimensional learning processes that take place when novice professionals develop the necessary communication skills for effective task accomplishment. This analysis of authentic patient consultations by pharmacy interns is a significant contribution to research on health communication training.

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About the Author

HANH THI NGUYEN is Associate Professor of Applied Linguistics at Hawaii Pacific University, USA. She has published on the development of interactional competence and classroom interaction in Text & Talk, Communication & Medicine, The Modern Language Journal, and Language & Education. She co-edited Talk-in-interaction: Multilingual Perspectives and Pragmatics & Language Learning Vol. 12.

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