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Service is Front Stage: Positioning Services for Value Advantage (INSEAD Business Press) - Hardcover
Synopsis
This book contains a simple but powerful definition of services based upon a separation between back-stage and front-stage activities. Services deal with front interactions, production and manufacturing with back-stage operations. Teboul uses this distinction to systematically explore the important issues of the field.
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About the Author
JAMES TEBOUL is a professor at INSEAD, France in the field of Operations and Service Management. His main areas of research are supply chain management, quality management and management of services. Teboul has been the Director of the INSEAD International Executive Programme and a consultant to industrial & service organizations. He is a member of the editorial board of the International Journal of Service Industry Management and a leading business author and expert.
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Service Is Front Stage: Positioning Services for Value Advantage (Insead Business Press)
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Hardcover. Condition: Very Good. Service Is Front Stage: Positioning Services for Value Advantage (Insead Business Press) This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 7719-9780230006607
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Service Is Front Stage : Positioning Services for Value Advantage
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Palgrave Macmillan Limited, 2006
ISBN 10: 0230006604
ISBN 13: 9780230006607
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Service Is Front Stage: Positioning Services for Value Advantage (Insead Business Press)
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Hardcover. Condition: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 6545-9780230006607
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Service is Front Stage: Positioning Services for Value Advantage (INSEAD Business Press)
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Condition: Good. Your purchase helps support Sri Lankan Children's Charity 'The Rainbow Centre'. Ex-library, so some stamps and wear, but in good overall condition. Our donations to The Rainbow Centre have helped provide an education and a safe haven to hundreds of children who live in appalling conditions. Seller Inventory # Z1-C-077-03132
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Service Is Front Stage : Positioning Services for Value Advantage
Published by
Palgrave Macmillan Limited, 2006
ISBN 10: 0230006604
ISBN 13: 9780230006607
Used
Hardcover
Seller: Better World Books, Mishawaka, IN, U.S.A.
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Condition: Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Seller Inventory # 9156812-6
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Service Is Front Stage: Positioning Services for Value Advantage
Published by
Insead Business Press/Palgrave Macmillan, 2006
ISBN 10: 0230006604
ISBN 13: 9780230006607
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Condition: Fair. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. In fair condition, suitable as a study copy. Dust jacket in fair condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,500grams, ISBN:9780230006607. Seller Inventory # 9424995
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Service Is Front Stage: Positioning Services for Value Advantage (INSEAD Business Press)
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Service is Front Stage: Positioning Services for Value Advantage (INSEAD Business Press)
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Service Is Front Stage : We Are All in Services. More or Less !
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Service is Front Stage
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