The new edition of a standard text (first, 1979) presenting techniques which can improve communication in small groups. Coverage includes an introduction to a systems approach; goals and roles; verbal and non-verbal communication; listening and feedback; problem-solving; leadership; conflict; and co
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The new edition of a standard text (first, 1979) presenting techniques which can improve communication in small groups. Coverage includes an introduction to a systems approach; goals and roles; verbal and non-verbal communication; listening and feedback; problem-solving; leadership; conflict; and conducting meetings. Annotation copyright Book News,
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