Elements of E-Mail Style: Communicate Effectively via Electronic Mail - Softcover

Angell, David; Heslop, Brent

 
9780201627091: Elements of E-Mail Style: Communicate Effectively via Electronic Mail

Synopsis

Electronic mail is a primary means of communication among computer users. It is text-based but conversational and spontaneous, and it has its own special rules and restrictions. E-mail has the potential to reach instantaneously one or thousands of people worldwide, giving users incredible power and accessibility. The book explains in a concise, easy-to-use format essential e-mail guidelines and rules. It covers style, tone, typography, formatting, politics, and etiquette and outlines basic rules of composition within the special context of writing e-mail. It also includes samples and templates for writing specific types of e-mail correspondence.

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From the Back Cover

Electronic mail is rapidly becoming the dominant form of written communication in the 1990s, and effective e-mail writing skills are essential for everyone in both professional and personal settings. This fast-paced medium makes new demands on writing style and has its own customs and conventions. The challenge of e-mail is combining formal and informal written English, online jargon, and the right personal style to create clear and concise electronic communication. The Elements of E-mail Style is the first practical guide to written electronic communication. It simplifies and summarizes essential writing techniques so you can upgrade your writing skills and see your e-mail make maximum impact in minimal time. You'll quickly learn how to master e-mail conventions, such as its jargon and etiquette; deal with issues of e-mail politics and privacy; structure your e-mail messages for impact; simplify your e-mail by choosing the right words and cutting word fat; achieve the right tone and rhythm; build better e-mail messages sentence by sentence; improve your spelling and use abbreviations to save time; add expression to your e-mail messages by using punctuation and smileys; and give visual variety to your e-mail through formatting and special characters.

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