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Synopsis
Unruh, CEO of Unisys Corporation, details a six-stage process for retaining and attracting customers, developing employee skills in customer focus, and using new measurement systems and technology, demonstrated with real-life stories from interviews with people from some 100 companies from the US, Canada, and Europe. For managers. Annotation c. by Book News, Inc., Portland, Or.
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About the Author
James A. Unruh is Chairman and CEO of Unisys Corporation.
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Customers Mean Business: How World-class Companies Build Relationships That Last
Seller: BooksRun, Philadelphia, PA, U.S.A.
Seller rating 5 out of 5 stars
Hardcover. Condition: Fair. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way. Seller Inventory # 0201590433-7-1-13
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Customers Mean Business: How World-class Companies Build Relationships That Last
Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
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Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G0201590433I4N00
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Customers Mean Business: How World-class Companies Build Relationships That Last
Seller: Robinson Street Books, IOBA, Binghamton, NY, U.S.A.
Seller rating 4 out of 5 stars
Hardcover. Condition: As New. Prompt Shipment, shipped in Boxes, Tracking PROVIDED* Fine in Fine dust jacket. First edition. Seller Inventory # ware105acrm1251