Managing Conflict: Interpersonal Dialogue and Third-Party Roles (Prentice Hall Organizational Development Series) (Addison-wesley Series on Organization Development) - Softcover

Walton, Richard E.

 
9780201088595: Managing Conflict: Interpersonal Dialogue and Third-Party Roles (Prentice Hall Organizational Development Series) (Addison-wesley Series on Organization Development)

Synopsis

A member of the AWL OD Series! This book presents a framework for diagnosing recurring conflicts and suggests several basic options for controlling or resolving them. Included are concepts and methods that are applicable to various types of conflict, both interpersonal and intersystem. Topics range from basic functions of managing conflict, techniques for managing dialogue, and third-party attributes of consultants.

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From the Back Cover

This book presents a framework for diagnosing recurring conflicts and suggests several basic options for controlling or resolving them. Included are concepts and methods that are applicable to various types of conflict, both interpersonal and inter system. Three documented case histories of interpersonal conflict are provided as well as a presentation of an international workshop dialogue.

"About this title" may belong to another edition of this title.