ISBN 0 201 06733 1 Edgar H Schein's book has two parts: 1. useful ideas from social psychology for process consulting. 2. a detailed account of what Schein does as a process consultant, with real life examples.
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This book, intended for experienced consultants and managers, reaffirms the concept of process consultation as a viable model of how to work with human systems. Included are such topics as cultural rules of interaction; initiating and managing change; intervention strategy; tactics and style; and emerging issues in process consultation. Volume II is an invaluable resource for anyone involved in the management of human processes in organization.
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