This book deals with the processes by which organizations create, use, and retain knowledge on a day-to-day basis. It provides a critical review of the concepts, debates, and assumptions underpinning existing perspectives on organizational knowledge, and suggests a new vocabulary for understanding knowledge-oriented phenomena in organizations. The book invites scholars, managers, and practitioners to reflect upon the repertoire of knowledge they possess and yet cannot articulate.
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Gerardo Patriotta received his Ph.D. in Business Studies from the University of Warwick. He is currently Senior Lecturer in Organizational Behaviour, Nottingham University Business School. He has held previous appointments at the Theseus Institute (France), the Tavistock Institute of Human Relations, Warwick Business School, and the University of Bologna. His research interests include knowledge management and organizational learning; the study of institution building processes in organizations; organizational sensemaking; technology and organization.
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