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Synopsis
Where issues and crisis management intersect and converge with risk and reputation is one of the most dynamic and challenging areas of management and professional communication. Moreover, the new Process Approach to issue and crisis management reveals that these disciplines are not separate activities but form part of a continuum of management responsibilities which comprise a comprehensive response to events or developments which threaten organisational reputation or success Issues and Crisis Management: Exploring Issues, Crises, Risk and Reputation introduces and explores each element, while at the same time emphasising the relationship between them all.
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Product Description
[ Issues and Crisis Management: Exploring Issues, Crises, Risk and Reputation By ( Author ) Dec-2014 Paperback
About the Author
Dr Tony Jaques is a consultant specialising in issue and crisis management and lectures in postgraduate programmes at universities in Melbourne, Australia. Since working as Asia-Pacific Issue Manager for an American multinational, he has established an international reputation in the field, with speaking engagements and publications in leading academic journals, as well as book chapters in Australia, Britain and the United States. He is a former Director of the Issue Management Council in Leesburg, Virginia, and writes Australia's only specialist online issue and crisis management publication, Managing Outcomes (www.issueoutcomes.com.au).
"About this title" may belong to another edition of this title.
- PublisherOUP Australia & New Zealand
- Publication date2014
- ISBN 10 0195529081
- ISBN 13 9780195529081
- BindingPaperback
- LanguageEnglish
- Number of pages352
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Issues and Crisis Management: Exploring Issues, Crises, Risk and Reputation (Paperback)
Published by
Oxford University Press Australia, Melbourne, 2014
ISBN 10: 0195529081
ISBN 13: 9780195529081
New
Paperback
Seller: Grand Eagle Retail, Fairfield, OH, U.S.A.
Seller rating 5 out of 5 stars
Paperback. Condition: new. Paperback. The intersection of issues and crises management with risk and reputation is one of the most dynamic and challenging areas of professional communication.Written by one of Australias leading experts in issue and crisis management, this book introduces and examines each of these elements, and explores their relationship as an integrated model within the broader contexts of public relations, communication and management. It provides comprehensive analysis and discussion of theoretical perspectives and current field research, and introduces industry examples of best practice. Issue and Crisis Management equips students and practitioners with key knowledge and skills to manage the communication process within organisations, and inform strategic responses to issues and crises. Key featuresCase studies at the end of each chapter connect theory to practical examples from the Asia Pacific regionDiscussion of the role and impact of social media usage is incorporated throughoutKey points, activities and discussion questions support student learningIncludes a fully-worked example of a detailed issue management plan. Issues and Crisis Management: Exploring Issues, Crises, Risk and Reputation is designed to focus explicitly on issue and crisis management, as well as touching upon the related fields of risk and reputation. A common theme throughout is the close relationship between all of these areas and also the integration of these disciplines within the broader context of public relations and communications, as well as within the wider requirements of management. Shipping may be from multiple locations in the US or from the UK, depending on stock availability. Seller Inventory # 9780195529081
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Issue and Crisis Mangement: Exploring Issues, Crises, Risk and Reputation
Seller: Hill End Books, Brisbane, QLD, Australia
Seller rating 2 out of 5 stars
Soft cover. Condition: Very Good. Curled front cover corners, well bound, internally clean, well bound, 324 pages. Seller Inventory # ABE-1679976429382
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Issues and Crisis Management: Exploring Issues, Crises, Risk and Reputation (Paperback)
Published by
Oxford University Press Australia, Melbourne, 2014
ISBN 10: 0195529081
ISBN 13: 9780195529081
New
Paperback
Seller: AussieBookSeller, Truganina, VIC, Australia
Seller rating 3 out of 5 stars
Paperback. Condition: new. Paperback. The intersection of issues and crises management with risk and reputation is one of the most dynamic and challenging areas of professional communication.Written by one of Australias leading experts in issue and crisis management, this book introduces and examines each of these elements, and explores their relationship as an integrated model within the broader contexts of public relations, communication and management. It provides comprehensive analysis and discussion of theoretical perspectives and current field research, and introduces industry examples of best practice. Issue and Crisis Management equips students and practitioners with key knowledge and skills to manage the communication process within organisations, and inform strategic responses to issues and crises. Key featuresCase studies at the end of each chapter connect theory to practical examples from the Asia Pacific regionDiscussion of the role and impact of social media usage is incorporated throughoutKey points, activities and discussion questions support student learningIncludes a fully-worked example of a detailed issue management plan. Issues and Crisis Management: Exploring Issues, Crises, Risk and Reputation is designed to focus explicitly on issue and crisis management, as well as touching upon the related fields of risk and reputation. A common theme throughout is the close relationship between all of these areas and also the integration of these disciplines within the broader context of public relations and communications, as well as within the wider requirements of management. Shipping may be from our Sydney, NSW warehouse or from our UK or US warehouse, depending on stock availability. Seller Inventory # 9780195529081
Quantity: 1 available