A guide to understanding how your colleagues think
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Samuel A. Culbert is Professor of Management at UCLA's Anderson Graduate School of Management and is a licensed clinical psychologist. He is the author of The Invisible War, which won the ABA award as the best business and management book of 1980.
You can follow any business guru you want, to be it Peter Drucker or Tom Peters. You can adopt any new management concept, from reengineering to "empowering people". But Samuel A. Culbert has one caveat: no matter what managerial "religion" you choose - and there are many sound ones - before you can lead, manage, or team up effectively, you must comprehend the mind-sets that direct the people with whom you are interacting. In Mind-Set Management, Culbert provides a model for thinking about other people - about their self-interested motives and about their biased views of work events - as he shows managers at all levels how to use psychology instead of manipulation in giving valid, even great, advice.
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