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Synopsis
In "How to Placate an Angry Naga", Leena and Jiwesh Nandan, career bureaucrats who have been through the perils and pleasures of being a part of the civil service, present a candid and vivid picture of life on the inside of 'the steel frame of India'. Narrated with dollops of humour, yet frequently bordering on the reflective, their stories - featuring whimsical bosses and autocratic politicians, over-zealous juniors and suspicious spouses, communal riots and railway disasters - cover the whole gamut of experiences of IAS life. Along the way, the authors reveal valuable lessons that aspiring officers aren't taught in the training academy, such as how to tackle a visiting VIP's not-so-official demands, or the best expression to adopt when a naked sadhu approaches you to voice his grievances, or the supreme usefulness of ending an official discussion with the phrase 'Dekhenge' (We'll see). And, above all, they emphasize the need for officers to live up to the ideals the services have always stood for, without letting cynicism or complacency get in the way.
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