As new computer technologies become increasingly widespread so employees have to be shown how to use the new digital media productively and managers to be made aware of the potential of computing and communication environments in forward planning. This book gives a overview of the most important topics, showing how data communications can help to find solutions for problems and highlighting relationships between several developments rather than concentrating on single technical details. Topics are organized within the ISO-OSI reference model, the most important structural model in data communications, but vendor dependent architectures are also discussed and relationships between ISO-OSI, SNA, SAA, DNA, TCP/IP and others are demonstrated.
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