Say It Right, Write It Right: The Secretary's Guide to Solving Business Communication Problems - Hardcover

Been, Marta

 
9780137914920: Say It Right, Write It Right: The Secretary's Guide to Solving Business Communication Problems
Hardcover
ISBN 10: 013791492X ISBN 13: 9780137914920
Publisher: Prentice Hall, 1994

Synopsis

This versatile and easy-to-use guide hands secretaries the keys to communicating well-both orally and in writing- and solves even the most difficult or sensitive problems.

"synopsis" may belong to another edition of this title.

From the Back Cover

This versatile and easy-to-use guide hands secretaries the keys to communicating well -- both orally and in writing --- and solves even the most difficult or sensitive problems. Each of its 15 chapters focuses on one type of communication problem or challenge --- from dealing with angry customers to preparing press releases --- and details what to say and do to get the best results. Scores of tested models, checklists, and real life examples are included to save you a tremendous amount of time, work, and trouble.

"About this title" may belong to another edition of this title.

Publisher
Prentice Hall
Publication date
1994
Language
English
ISBN 10 
013791492X
ISBN 13 
9780137914920
Binding
Hardcover
Edition number
1
Number of pages
384