Items related to Total Quality Management
Synopsis
A "less-mathematical" one-semester introduction to total quality management. This text focuses on techniques, rather than on math theory.
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Synopsis
Presenting sufficient theory to ensure a sound understanding of basic concepts, this progressive text provides a fundamental, yet comprehensive exploration of total quality management (TQM) in an all-encompassing, single-volume review that covers not only the principles and practices, but also the tools and techniques.* NEW-Extensively improves chapters on leadership, customer satisfaction, employee involvement, continuous process improvement, and ISO 9000. * NEW-Provides four new chapters on: * Failure Mode and Effect Analysis (FMEA). * Total Productive Maintenance (TPM). * ISO 14000. * Management Tools. FEATURES * Covers the principles and practices that make up the backbone of TQM, with insightful analyses of such areas as: * Leadership (i.e., the role of senior management, core values, seven habits of highly effective people, communication, and strategic planning). * Customer satisfaction (including their perception of quality, feedback, and translating needs into requirements). * Employee involvement (motivation, empowerment, team training, unions, and more). * Performance measures (its basic concepts, quality costs).
* Fully explores TQMs tools and techniques, with informative discussions on a variety of topics, such as: * Statistical process control (including the Pareto diagram, statistical fundamentals, and variable control charts). * Benchmarking (its definition, planning, and how to learn from and use the data and findings). * Experimental design (basic statistics, hypotheses, orthogonal design, fractional factorials, and more). * Products liability (including its history, safety law, defenses, and future). * Eases the learning process for students with an accessible approach and refined mathematical techniques (which are reduced to simple mathematics or developed in the form of tables and charts)."About this title" may belong to another edition of this title.
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Total Quality Management
Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.
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Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 2.28. Seller Inventory # G0136394035I4N00
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Total Quality Management
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Hardcover. Condition: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less 2.28. Seller Inventory # G0136394035I3N00
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Total Quality Management (2nd Edition)
Seller: Once Upon A Time Books, Siloam Springs, AR, U.S.A.
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hardcover. Condition: Acceptable. This is a used book. It may contain highlighting/underlining and/or the book may show heavier signs of wear . It may also be ex-library or without dustjacket. Seller Inventory # mon0001480537
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Total Quality Management (2nd Edition)
Seller: Mispah books, Redhill, SURRE, United Kingdom
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Hardcover. Condition: Like New. Like New. book. Seller Inventory # ERICA75801363940355
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Total Quality Management (2nd Edition)
Seller: HPB-Red, Dallas, TX, U.S.A.
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Hardcover. Condition: Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority! Seller Inventory # S_362380131
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