Managing Quality

ISBN 13: 9780135551455

Managing Quality

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9780135551455: Managing Quality

Presents advice from practising quality professionals and theoretical underpinning from academics in the field. This revised edition includes coverage of: quality management in service industries; Japanese experiences; and the organizational characteristics of quality improvement.

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Barrie G. Dale (Editor)
Published by Prentice Hall (1994)
ISBN 10: 0135551455 ISBN 13: 9780135551455
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Published by Prentice Hall (1994)
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Published by Prentice Hall (1994)
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