Presents advice from practising quality professionals and theoretical underpinning from academics in the field. This revised edition includes coverage of: quality management in service industries; Japanese experiences; and the organizational characteristics of quality improvement.
"synopsis" may belong to another edition of this title.
Seller: Anybook.com, Lincoln, United Kingdom
Condition: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,950grams, ISBN:9780135551455. Seller Inventory # 9466004
Quantity: 1 available
Seller: Anybook.com, Lincoln, United Kingdom
Condition: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. Clean from markings. In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,1000grams, ISBN:9780135551455. Seller Inventory # 9832153
Quantity: 1 available
Seller: Better World Books, Mishawaka, IN, U.S.A.
Condition: Fine. Used book that is in almost brand-new condition. May contain a remainder mark. Better World Books: Buy Books. Do Good. Seller Inventory # 67518562-6
Seller: WeBuyBooks, Rossendale, LANCS, United Kingdom
paperback. Condition: Good. Most items will be dispatched the same or the next working day. A copy that has been read but remains in clean condition. All of the pages are intact and the cover is intact and the spine may show signs of wear. The book may have minor markings which are not specifically mentioned. Seller Inventory # rev4671471015
Quantity: 1 available
Seller: AHA-BUCH GmbH, Einbeck, Germany
Taschenbuch. Condition: Gut. Gebraucht - Gut bi - bibliotheksexemplar, beschädigungen / verschmutzungen, gestempelt, aufkleber, altersgemäßer zustand. Seller Inventory # INF1000303213