Items related to Supervisor's Script Book
Every day, supervisors encounter difficult on-the-job conflicts for which they are essentially unprepared. This text gives supervisors word-for-word responses they can use to successfully mediate conflicts, gain support and stop potentially destructive situations before they undermine their authority and job success. This management tool also provides: business-tested strategies for replacing anger and resentment with control; impulsive reaction with preplanned thought; indecision with swift and sure responses; scripts for dealing with any conflict that could concievably arise with subordinates, superiors, fellow supervisors, or customers; and an easy-to-use index that directs supervisors to each of the 30 functional control areas that account for over 90% of on-the-job misunderstandings.
"synopsis" may belong to another edition of this title.
From the Author:
This book is based on 30+ years of field experience.
Thirty-plus years of managing and supervising people have exposed me to virtually every kind of supervisor boss and supervisor subordinate situation imaginable. When the moment of articulation is at hand, knowing just what to see can be of vital importance. It is all here in this book!
Thirty-plus years of managing and supervising people have exposed me to virtually every kind of supervisor boss and supervisor subordinate situation imaginable. When the moment of articulation is at hand, knowing just what to see can be of vital importance. It is all here in this book!
"About this title" may belong to another edition of this title.
- PublisherPrentice Hall
- Publication date1996
- ISBN 10 0134760522
- ISBN 13 9780134760520
- BindingPaperback
- Number of pages352
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Supervisor's Script Book
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ISBN 10: 0134760522
ISBN 13: 9780134760520
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Book Description Paperback. Condition: Very Good. Supervisor's Script Book This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 7719-9780134760520
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Book Description Paperback. Condition: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 6545-9780134760520
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Supervisor's Script Book
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Book Description Condition: Used. pp. 334 1st Edition. Seller Inventory # 262615274
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Supervisor's Script Book
Published by
Prentice-Hall
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ISBN 10: 0134760522
ISBN 13: 9780134760520
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Supervisor*s Script Book
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(1996)
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ISBN 13: 9780134760520
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