Food Service Organizations: A Managerial and Systems Approach: International Edition - Softcover

Gregoire, Mary B.

Softcover

ISBN 10: 0132965119 ISBN 13: 9780132965118

Publisher: Pearson, 2012

Synopsis

Organized around the well-proven foodservice systems model, FOOD SERVICE ORGANIZATIONS: A MANAGERIAL AND SYSTEMS APPROACH, 8/e provides detailed and current information on how managers can optimally transform human, material, facility, and operational inputs into outputs of meals, customer satisfaction, employee satisfaction, and financial accountability. Blending theory and practice, it gives foodservice managers a strong empirical base for managing operations. After thoroughly introducing the model, it presents in-depth coverage of each functional subsystem: procurement, production, distribution, service, safety, sanitation, and maintenance. Next, readers master today’s most relevant leadership, communication, decision making, HR, financial, and marketing techniques. The book concludes with a full section on system outputs, including methods for evaluating them. This edition adds new coverage of sustainability; updated information on energy management and food safety; expanded coverage of marketing and globalization; and the latest dietary guidelines.

About this edition

• Publisher: Pearson
• Publication date: 2012
• ISBN 10: 0132965119
• ISBN 13: 9780132965118
• Binding: Paperback
• Number of pages: 552