Quality Management: Creating and Sustaining Organizational Effectiveness

4.3 avg rating
( 10 ratings by GoodReads )
 
9780132626439: Quality Management: Creating and Sustaining Organizational Effectiveness

Appropriate for Business, Engineering, and Engineering Technology, and for courses in Quality Management, Management of Organizations, Quality Improvement, and Quality Assurance.

This text explores how quality management has progressed from an emphasis on the management of quality to a focus on the quality of managing, operating, and integrating customer service, marketing, production, delivery, information, and finance areas throughout an organization's value chain. Designed to enable students to recognize the cornerstones of creating and sustaining organizational effectiveness, the First Edition is based on key quality initiatives including Six Sigma, the Malcolm Baldrige National Quality Award, ISO 9000, lean manufacturing, and value creation.

"synopsis" may belong to another edition of this title.

Top Search Results from the AbeBooks Marketplace

1.

Summers, Donna C.
Published by Pearson/Prentice Hall (2005)
ISBN 10: 0132626438 ISBN 13: 9780132626439
New Hardcover Quantity Available: 1
Seller
Solr Books
(Skokie, IL, U.S.A.)
Rating
[?]

Book Description Pearson/Prentice Hall, 2005. Hardcover. Book Condition: New. Ships Fast! Satisfaction Guaranteed!. Bookseller Inventory # mon0000522056

More Information About This Seller | Ask Bookseller a Question

Buy New
16.45
Convert Currency

Add to Basket

Shipping: 3.19
Within U.S.A.
Destination, Rates & Speeds

2.

Summers, Donna C.
Published by Prentice Hall (2004)
ISBN 10: 0132626438 ISBN 13: 9780132626439
New Hardcover Quantity Available: 1
Seller
Irish Booksellers
(Rumford, ME, U.S.A.)
Rating
[?]

Book Description Prentice Hall, 2004. Hardcover. Book Condition: New. book. Bookseller Inventory # 0132626438

More Information About This Seller | Ask Bookseller a Question

Buy New
40.55
Convert Currency

Add to Basket

Shipping: FREE
Within U.S.A.
Destination, Rates & Speeds

3.

Summers, Donna C.
Published by Prentice Hall (2004)
ISBN 10: 0132626438 ISBN 13: 9780132626439
New Hardcover Quantity Available: 1
Seller
Ergodebooks
(RICHMOND, TX, U.S.A.)
Rating
[?]

Book Description Prentice Hall, 2004. Hardcover. Book Condition: New. Bookseller Inventory # DADAX0132626438

More Information About This Seller | Ask Bookseller a Question

Buy New
40.51
Convert Currency

Add to Basket

Shipping: 3.19
Within U.S.A.
Destination, Rates & Speeds

4.

Summers, Donna C.
Published by Prentice Hall (2004)
ISBN 10: 0132626438 ISBN 13: 9780132626439
New Hardcover Quantity Available: 1
Seller
Booked Again
(Summit, NJ, U.S.A.)
Rating
[?]

Book Description Prentice Hall, 2004. Hardcover. Book Condition: New. New item. Bookseller Inventory # QX-006-83-7651107

More Information About This Seller | Ask Bookseller a Question

Buy New
51.52
Convert Currency

Add to Basket

Shipping: 7.99
Within U.S.A.
Destination, Rates & Speeds

5.

Summers, Donna C.
ISBN 10: 0132626438 ISBN 13: 9780132626439
New Hardcover Quantity Available: 1
Seller
AMAZINGBOOKDEALS
(IRVING, TX, U.S.A.)
Rating
[?]

Book Description Hardcover. Book Condition: BRAND NEW. BRAND NEW. Fast Shipping. Prompt Customer Service. Satisfaction guaranteed. Bookseller Inventory # 0132626438BNA

More Information About This Seller | Ask Bookseller a Question

Buy New
85.62
Convert Currency

Add to Basket

Shipping: 3.19
Within U.S.A.
Destination, Rates & Speeds

6.

Summers, Donna C.
ISBN 10: 0132626438 ISBN 13: 9780132626439
New Quantity Available: 1
Seller
Castle Rock
(Pittsford, NY, U.S.A.)
Rating
[?]

Book Description Book Condition: Brand New. Book Condition: Brand New. Bookseller Inventory # 97801326264391.0

More Information About This Seller | Ask Bookseller a Question

Buy New
108.29
Convert Currency

Add to Basket

Shipping: 3.19
Within U.S.A.
Destination, Rates & Speeds