Plant and Service Tours in Operations Management - Softcover

Schmenner, Roger W.

 
9780132572477: Plant and Service Tours in Operations Management

Synopsis

Appropriate at the undergraduate and graduate level for courses in Production and Operations Management, Operations Management, and Service Operations Management.

This text provides a solid foundation in the fundamentals of different production and operations processes.

"synopsis" may belong to another edition of this title.

Synopsis

This text provides a solid foundation in the fundamentals of different production and operations processes.* NEW - Updates all tours to reflect operations as they existed in 1996. * NEW - Features totally new tours of Lazarus Department Stores, Castleton Square and United Technologies Corporation - Carrier, Indianapolis. * Provides a flexible enough format and presentation to serve as either a main text or a supplement to an Operations Management text. * Covers the full spectrum of manufacturing and service sector processes. * Considers both materials and information flows, including order entry and order fulfillment. * Discusses how various production and operations processes have changed over time. * Supports each process tour with post-tour discussions, questions and Situations for Study.

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