Plant and Service Tours in Operations Management - Softcover

Schmenner, Roger W.

Softcover

ISBN 10: 0132572478 ISBN 13: 9780132572477

Publisher: Pearson, 1997

Synopsis

Appropriate at the undergraduate and graduate level for courses in Production and Operations Management, Operations Management, and Service Operations Management.

This text provides a solid foundation in the fundamentals of different production and operations processes.

About this title

Synopsis:

This text provides a solid foundation in the fundamentals of different production and operations processes.* NEW - Updates all tours to reflect operations as they existed in 1996. * NEW - Features totally new tours of Lazarus Department Stores, Castleton Square and United Technologies Corporation - Carrier, Indianapolis. * Provides a flexible enough format and presentation to serve as either a main text or a supplement to an Operations Management text. * Covers the full spectrum of manufacturing and service sector processes. * Considers both materials and information flows, including order entry and order fulfillment. * Discusses how various production and operations processes have changed over time. * Supports each process tour with post-tour discussions, questions and Situations for Study.

About this edition

• Publisher: Pearson
• Publication date: 1997
• ISBN 10: 0132572478
• ISBN 13: 9780132572477
• Binding: Paperback
• Edition number: 5
• Number of pages: 272