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This practical, student-focused text shows how to focus all of an organization’s resources on continuous and simultaneous improvement of quality and productivity ― thereby continually improving both performance and competitiveness. QUALITY MANAGEMENT FOR ORGANIZATIONAL EXCELLENCE: INTRODUCTION TO TOTAL QUALITY, 7/e coherently addresses all elements of quality management, including Lean, Six Sigma, Lean Six Sigma, and many topics that competitive books overlook (e.g., peak performance, partnering, manufacturing networks, culture, and crucial “people” aspects of quality). Direct and straightforward, it links “big picture” theories and principles to detailed real-world strategies and techniques. Throughout, critical thinking activities, discussion assignments, and research links promote deeper thinking and further exploration. This edition adds all-new cases, plus new information on topics ranging from supervision to certification, QFD and SPC to benchmarking and JIT.
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- PublisherPearson
- Publication date2012
- ISBN 10 013255898X
- ISBN 13 9780132558983
- BindingHardcover
- Number of pages480
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Quality Management for Organizational Excellence: Introduction to Total Quality (7th Edition)
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Prentice Hall
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ISBN 10: 013255898X
ISBN 13: 9780132558983
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Quality Management for Organizational Excellence: Introduction to Total Quality: United States Edition
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Pearson College Div
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Book Description Hardcover. Condition: Brand New. 7th edition. 480 pages. 11.25x8.50x1.00 inches. In Stock. Seller Inventory # 013255898X
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