Items related to Human Resource Management: A Customer-Oriented Approach
Synopsis
Appropriate for courses in Human Resource Management (HRM) taught in both Hospitality and Business Schools.
This is the first text that introduces human resource management in the hospitality industry. It presents a comprehensive and practical discussion of the current human resource issues unique to success in that specialized service business. The text is based on facts drawn from industry research studies and current developments in hospitality organizations.
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Synopsis
A text on human resource management in the hospitality industry, covering communication and decision making, human resource management activities, and the role and importance of customers. Covers recruiting and selecting associates, motivation, the international customer, total quality service, and developing an effective career plan. Learning feat
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Human Resource Management: A Customer-Oriented Approach
Seller: Greenworld Books, Arlington, TX, U.S.A.
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Condition: like_new. Fast Free Shipping â" Excellent condition book with clean cover and pages. Barely handled, with minimal wear. An outstanding copy, close to enjoy! Seller Inventory # GWV.0132536757.LN