A "thesaurus" of actual word-for-word responses to the tough questions that face managers. Every day, managers face difficult questions from subordinates, bosses, clients, customers, and colleagues. Handling the tough questions is part of their job - and those that succeed at it know what to say when they're on the hot seat. This resource provides hundreds of answers to the troublesome and sometimes career-threatening questions that get thrown at managers, including: word-for-word responses to even the trickiest or most hostile questions; lists of words to use - and those to avoid - in handling dangerous situations; several choices of response for each tough question, plus expanded tips or principles of communication applicable for each; and insights into the psychological elements of each encounter and how the answers make people feel.
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Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Hardback. Condition: Good. This resource provides hundreds of answers to the troublesome and sometimes career-threatening questions that are thrown at managers, including word-for-word responses to even the trickiest or most hostile questions. Seller Inventory # 00102047080
Seller: ZBK Books, Carlstadt, NJ, U.S.A.
Condition: very_good. Fast & Free Shipping â" Very Good condition book with a firm cover and clean pages. Shows normal use and some light wear or limited notes markings. A solid, nice copy to enjoy. Seller Inventory # ZWV.013226515X.VG
Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G013226515XI4N00
Seller: World of Books Inc, Montgomery, IL, U.S.A.
Hardback. Condition: Good. This resource provides hundreds of answers to the troublesome and sometimes career-threatening questions that are thrown at managers, including word-for-word responses to even the trickiest or most hostile questions. Seller Inventory # CIN013226515XG
Seller: HPB-Red, Dallas, TX, U.S.A.
hardcover. Condition: Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority! Seller Inventory # S_437735171
Seller: Goodwill of Greater Milwaukee and Chicago, Racine, WI, U.S.A.
Condition: acceptable. Book is considered to be in acceptable condition. The actual cover image may not match the stock photo. Book may have one or more of the following defects: noticeable wear on the cover dust jacket or spine; curved, dog eared or creased page s ; writing or highlighting inside or on the edges; sticker s or other adhesive on cover; CD DVD may not be included; and book may be a former library copy. Seller Inventory # SEWV.013226515X.A
Seller: Better World Books, Mishawaka, IN, U.S.A.
Condition: Very Good. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Seller Inventory # 13869245-6
Seller: Hill Country Books, Boerne, TX, U.S.A.
Hardcover. Condition: Very Good. Very Good condition. Light wear. Previous owner's name and date on endpaper. Seller Inventory # unit43-14
Seller: AwesomeBooks, Wallingford, United Kingdom
hardcover. Condition: Very Good. Manager's Tough Questions Answer Book This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 7719-9780132265157
Quantity: 2 available
Seller: Bahamut Media, Reading, United Kingdom
hardcover. Condition: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 6545-9780132265157
Quantity: 2 available