Technical Communication, Fourth Canadian Edition (4th Edition)

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9780131962934: Technical Communication, Fourth Canadian Edition (4th Edition)

Appropriate for technical writing courses.


This unique introduction to technical writing teaches students the practical and valuable ABC model-Abstract, Body, Conclusion. The text immerses students in various case studies and projects featuring a fictitious Canadian company, much like a potential employer of college or university graduates. The new edition of Technical Communication continues to offer clear guidelines for all documents, annotated writing models, realistic assignments, and a writing and grammar handbook, allowing students to place themselves in professional roles and to respond to realistic technical writing challenges.  Additionally, updated Instructor Supplements and Text Enrichment Site allow for a more comprehensive study of the Technical Communications field.

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From the Back Cover:

This unique introduction to technical writing teaches students the practical and valuable ABC model - A bstract, B ody, C onclusion. Technical Communication immerses students in case studies and projects that feature a fictitious Canadian company - much like a potential employer of college or university graduates - allowing students to place themselves in professional roles and to respond to realistic technical writing challenges. 


  Key Features of this new edition:  

  • Employability Skills Boxes, which highlight an aspect of the Conference Board of Canada's Employment Skills 2000+
  • Up-to-date coverage of using technology in communication, including email (Chapter 8), web design (Chapter 4), and graphics (Chapter 5)
  • A simple “ABC” pattern for organizing all types of documents
  • Numbered guidelines, annotated models, and dozens of realistic writing assignments
  • Writing and Grammar Handbook
  • A Text Enrichment Site ( offers sample documents, additional exercises, grammar tests, Internet exercises, Weblinks, as well as a bonus chapter on writing for the Web

William Sanborn Pfeiffer is an instructor at Ramapo College of New Jersey.

Jan Boogerd is the Chair of Architecture/Civil/GIS at Algonquin College.


To view all of Pearson Education Canada’s English texts, visit our on-line catalogue .




The information in the Pfeiffer [text] is outstanding.  The content of the examples are superb in the Pfeiffer. The examples in the text are suitable for our courses, absolutely.  The grammar handbook in the text can prove useful to the students. It also means the students won't have to buy another separate grammar book. The writing style, or language of the text is absolutely effective for our students.  The supplementary materials for this text would be absolutely useful for teaching. It has materials that can be effectively used on its own, or adapted/modified for use with class assignments that are loosely based, or not at all based on the text material.

Erick Desjardins, Fanshawe College


There are plenty of examples in this text.  I particularly like the full length examples of letters, memos and reports. Students learn by example so these provide guidelines for the beginner.  I find this book to be very current. I find the Sample Documents especially great. Students can use these as a guide when preparing their own documents. The assignments are useful and I have used many in my class. The level of this text is just right for my students. This book covers the topic, but then allows the student to hone these skills by actually writing, instead of reading about it.  I especially like the first chapter. It is one of the best introductions to Technical Communications that I have seen in a text. The author's writing style is clear and to the point. The use of examples is one of the best I have seen in a Technical Communications text. This text meets all the criteria and I plan on using it next year. 


Carole Clark, Nova Scotia Community College


 I find the level of writing appropriate for technical communication students, especially those with no previous college or university education.  This text would be very relevant for technical professionals wanting a comprehensive overview of technical writing.  Overall, I was impressed with the text. The text has the potential to serve multiple duty as the recommended text for more than one course within a program.  Technical Writing also has the potential to be a good resource for technical professionals and technical communicators who are seeking a good reference text.


Nirdosh Ganske, Red River College


 The examples are excellent.  I find the students learn more from the examples than they do from the words in the text.  The summaries are [a] good tool to help the student navigate through the content.  Weblinks [are] excellent tools for the instructor to get ideas about assignments, or find new ways to deliver content. 


Algonquin College



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William S. Pfeiffer; J. Boogerd
Published by Pearson Education Canada (2006)
ISBN 10: 0131962930 ISBN 13: 9780131962934
New Paperback Quantity Available: 1
Irish Booksellers
(Rumford, ME, U.S.A.)

Book Description Pearson Education Canada, 2006. Paperback. Book Condition: New. book. Bookseller Inventory # 0131962930

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