Items related to Hotel Operations Management
Synopsis
Appropriate for the Intro. to Hotel Operations or Intro. to Lodging course in Hospitality Management departments.
A compilation of skills and knowledge requirements to train a future hotel general manager to effectively supervise and efficiently-run a midsize full-service hotel.
"synopsis" may belong to another edition of this title.
From the Back Cover
Hotel Operations Management describes, in great detail, exactly what the General Manager of a full-service hotel must know to be successful. Its up-to-date and comprehensive coverage of all areas of hotel operations make it an essential addition to the professional library of the serious hospitality student.
Special features of the book include:- "This Chapter at Work," an introduction to each chapter's content
- "Chapter Outlines," to make it easier to find essential information
- "Hotel Terminology at Work," extensive definitions of important hotel terms
- "The Internet at Work," references to valuable internet sites that provide critical supplemental content and information
- "Managers at Work," real-life case studies designed to place the reader in the decision-making role of the hotel general manager
- "Issues at Work," problems and questions at each chapter's end designed to test the reader's mastery of each chapter's content
- Extensive checklists and forms that aid general managers in their daily work
- The history of the hotel industry
- The Global Distribution System (GDS) and its importance to the sales effort
- STAR (Smith Travel Accommodations Reports)
- Hotel management companies
- Buying and franchising a hotel
About the Author
David K. Hayes, Ph.D. is Managing Owner of the Clarion Lansing Hotel and Conference Center.
Jack D. Ninemeier, Ph.D. is a Professor of Hospitality Business at Michigan State University.
"About this title" may belong to another edition of this title.
Search results for Hotel Operations Management
Stock Image
Hotel Operations Management
Seller: Gulf Coast Books, Cypress, TX, U.S.A.
Seller rating 5 out of 5 stars
paperback. Condition: Fair. Seller Inventory # 0131711490-4-30815067
Stock Image
Hotel Operations Management
Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Seller rating 5 out of 5 stars
Paperback. Condition: Good. No Jacket. Former library book; Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G0131711490I3N10
Stock Image
Hotel Operations Management
Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Seller rating 5 out of 5 stars
Paperback. Condition: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G0131711490I3N00
Stock Image
Hotel Operations Management
Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Seller rating 5 out of 5 stars
Paperback. Condition: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G0131711490I3N00
Stock Image
Hotel Operations Management
Seller: Anybook.com, Lincoln, United Kingdom
Seller rating 5 out of 5 stars
Condition: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. In good all round condition. No dust jacket. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,1400grams, ISBN:9780131711495. Seller Inventory # 8546287
Buy Used
£ 10.05
£ 13.16 shipping
Ships from United Kingdom to U.S.A.
Ships from United Kingdom to U.S.A.
Quantity: 1 available
Stock Image
Hotel Operations Management 2nd E
Seller: a2zbooks, Burgin, KY, U.S.A.
Seller rating 5 out of 5 stars
Softcover. Condition: Good. 2nd Edition. Has bookstore stickers. Text has Multiple Markings / Highlighting. Cover has Shelf, Edge and Corner Wear. Binding has minor tears. Book looks Good. 570 pages. Quantity Available: 1. Shipped Weight: Under 1 kilo. Category: Business, Finance & Marketing; United States; Education. ISBN: 0131711490. ISBN/EAN: 9780131711495. Pictures of this item not already displayed here available upon request. Inventory No: 1561066260. Seller Inventory # 1561066260
Stock Image
Hotel Operations Management 2nd E
Seller: a2zbooks, Burgin, KY, U.S.A.
Seller rating 5 out of 5 stars
Softcover. Condition: Good. 2nd Edition. Has bookstore stickers. Text appears clean, but may contain some marks that we missed. Cover has Shelf, Edge and Corner Wear. Binding has minor tears. Book looks Good. 570 pages. Quantity Available: 1. Shipped Weight: Under 1 kilo. Category: Business, Finance & Marketing; United States; Education. ISBN: 0131711490. ISBN/EAN: 9780131711495. Pictures of this item not already displayed here available upon request. Inventory No: 1561066259. Seller Inventory # 1561066259
Stock Image
Hotel Operations Management
Seller: SHIMEDIA, Brooklyn, NY, U.S.A.
Seller rating 4 out of 5 stars
Condition: New. Satisfaction Guaranteed or your money back. Seller Inventory # 0131711490
Seller Image
Hotel operations management
Published by
Pearson, Upper Saddle River, N.J, 2005
ISBN 10: 0131711490
ISBN 13: 9780131711495
Used
Softcover
Seller: Libros Eco, Les Franqueses del Vallès, B, Spain
Seller rating 4 out of 5 stars
Softcover. Condition: Good. Describing in great depth and detail all areas of hotel administration, this accurate book provides an up-to-date and comprehensive examination of the responsibilities of a hotel general manager. It shares with readers the procedures effective managers use to ensure their hotel¿ s&ndash and their own&ndash ultimate success. KEY TOPICS This unique approach addresses all of the operating departments of a full-service hotel&ndash Human Resources, Controller, The Front Office, Housekeeping, Food and Beverage, Safety and Property Security, Sales and Marketing, Facility Engineering and Maintenance&ndash from the viewpoint of the General Manager. It also explores franchise agreements and management contracts, purchasing a hotel, and career opportunities.For current and future hotel general managers, and hotel department heads&ndash i.e., executive housekeepers, directors of sales, controllers, and front office managers. Seller Inventory # 483323
Stock Image
Hotel Operations Management
Seller: Duru Media, Tallahassee, FL, U.S.A.
Seller rating 5 out of 5 stars
paperback. Condition: Very Good. Seller Inventory # 01KVXEVCT5XSJCS