Items related to Hotel Operations Management
Synopsis
Appropriate for the Intro. to Hotel Operations or Intro. to Lodging course in Hospitality Management departments.
A compilation of skills and knowledge requirements to train a future hotel general manager to effectively supervise and efficiently-run a midsize full-service hotel.
"synopsis" may belong to another edition of this title.
From the Back Cover
Hotel Operations Management describes, in great detail, exactly what the General Manager of a full-service hotel must know to be successful. Its up-to-date and comprehensive coverage of all areas of hotel operations make it an essential addition to the professional library of the serious hospitality student.
Special features of the book include:- "This Chapter at Work," an introduction to each chapter's content
- "Chapter Outlines," to make it easier to find essential information
- "Hotel Terminology at Work," extensive definitions of important hotel terms
- "The Internet at Work," references to valuable internet sites that provide critical supplemental content and information
- "Managers at Work," real-life case studies designed to place the reader in the decision-making role of the hotel general manager
- "Issues at Work," problems and questions at each chapter's end designed to test the reader's mastery of each chapter's content
- Extensive checklists and forms that aid general managers in their daily work
- The history of the hotel industry
- The Global Distribution System (GDS) and its importance to the sales effort
- STAR (Smith Travel Accommodations Reports)
- Hotel management companies
- Buying and franchising a hotel
About the Author
David K. Hayes, Ph.D. is Managing Owner of the Clarion Lansing Hotel and Conference Center.
Jack D. Ninemeier, Ph.D. is a Professor of Hospitality Business at Michigan State University.
"About this title" may belong to another edition of this title.
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Hotel Operations Management
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Hotel Operations Management
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Hotel Operations Management
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Hotel Operations Management
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Hotel Operations Management
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Hotel Operations Management
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Hotel Operations Management
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Condition: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. In good all round condition. No dust jacket. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,1400grams, ISBN:9780131711495. Seller Inventory # 8546287
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Hotel Operations Management 2nd E
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Softcover. Condition: Good. 2nd Edition. Has bookstore stickers. Text has Multiple Markings / Highlighting. Cover has Shelf, Edge and Corner Wear. Binding has minor tears. Book looks Good. 570 pages. Quantity Available: 1. Shipped Weight: Under 1 kilo. Category: Business, Finance & Marketing; United States; Education. ISBN: 0131711490. ISBN/EAN: 9780131711495. Pictures of this item not already displayed here available upon request. Inventory No: 1561066260. Seller Inventory # 1561066260
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Hotel Operations Management 2nd E
Seller: a2zbooks, Burgin, KY, U.S.A.
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Softcover. Condition: Good. 2nd Edition. Has bookstore stickers. Text appears clean, but may contain some marks that we missed. Cover has Shelf, Edge and Corner Wear. Binding has minor tears. Book looks Good. 570 pages. Quantity Available: 1. Shipped Weight: Under 1 kilo. Category: Business, Finance & Marketing; United States; Education. ISBN: 0131711490. ISBN/EAN: 9780131711495. Pictures of this item not already displayed here available upon request. Inventory No: 1561066259. Seller Inventory # 1561066259
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Hotel Operations Management
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