Written for top-level managers who want to accomplish a strategic goal of modern information systems, this text explains technical material in accessible language and provides an action plan for managers working with those who implement a new information structure. The text focuses exclusively on the information system; introduces a strategic software technology that creates a total Information Systems Environment; outlines a re-engineered information technology architecture; describes how to turn an information system from product-oriented to customer-oriented; shows how to use the client/server architecture to build an information system that on a horizontal level connects all the fragmented and vertical parts of the information system; explains how to use, add to and alter hardware and software that is already in place; and how to re-engineer a system so that it uses many vendors and connects varied and previously unconnected parts.
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