Items related to Restaurant Management: Customers, Operations, and Employees

Restaurant Management: Customers, Operations, and Employees - Softcover

 
9780131136908: Restaurant Management: Customers, Operations, and Employees
View all copies of this ISBN edition:
 
 

For courses in Introduction to Food and Beverage Operations, Culinary Management, and Food and Beverage Management.

 

Restaurant Management: Customers, Operations, and Employees, Third Edition, identifies the crucial elements involved in the operation of a restaurant, and their interrelationships that are necessary to achieve success. Structured around the three parts of the meal experience–the customers, the operation (consisting of food, beverage and the physical facility) and the employees–the book examines how to effectively manage an existing restaurant operation. This edition continues its strong coverage of marketing, promotions, and employment issues, and captures the essential elements needed to produce satisfied customers and a profitable restaurant operation.

"synopsis" may belong to another edition of this title.

From the Back Cover:

The successful restaurateur coordinates front-and back-of-the-house, food and beverage, employees, and customers into what some have called the "Meal Experience." Successful managers plan, organize, and control all of these elements.

Restaurant Management: Customers, Operations, and Employees, Second Edition combines academic research with practitioner wisdom and presents the results in a way that is simple to understand and easy to implement.

Supplementing the core text material are practical vignettes illustrating each of the chapter objectives. Features on hot restaurant concepts and practical tips on management skills for the new millennium provide the reader with ideas and lessons on how to be successful in this most exciting and challenging industry.

Thisnew edition of Restaurant Management: Customers, Operations, and Employees equips readers with a blueprint that outlines the information required to operate a financially successful operation.

Readers of this book will learn how to:

  • identify the factors that make the difference between success and failure in running a restaurant
  • develop a marketing plan to attract customers
  • design and price a menu for maximum promotional effect
  • provide service to the customer that will make them want to return
  • design the front of the house to add to the customer experience
  • design the back of the house to increase employee productivitydevelop procedures for effective purchasing, receiving, storing, and issuing of items
  • prevent foodborne diseases
  • analyze financial statements systematically to determine the profitability
  • efficiently staff the restaurant with quality employees

"About this title" may belong to another edition of this title.

  • PublisherPearson
  • Publication date2006
  • ISBN 10 0131136909
  • ISBN 13 9780131136908
  • BindingPaperback
  • Edition number3
  • Number of pages472
  • Rating

Shipping: £ 24.56
From U.S.A. to United Kingdom

Destination, rates & speeds

Add to Basket

Other Popular Editions of the Same Title

9780132017749: Restaurant Management: Customers, Operations and Employees

Featured Edition

ISBN 10:  ISBN 13:  9780132017749
Publisher: Pearson Education (US), 1997
Hardcover

Top Search Results from the AbeBooks Marketplace

Stock Image

Mill, Robert Christie
Published by Pearson (2020)
ISBN 10: 0131136909 ISBN 13: 9780131136908
New Paperback Quantity: 1
Seller:
GoldBooks
(Austin, TX, U.S.A.)

Book Description Paperback. Condition: new. New Copy. Customer Service Guaranteed. Seller Inventory # think0131136909

More information about this seller | Contact seller

Buy New
£ 55.45
Convert currency

Add to Basket

Shipping: £ 24.56
From U.S.A. to United Kingdom
Destination, rates & speeds
Stock Image

Mill, Robert Christie
Published by Pearson (2020)
ISBN 10: 0131136909 ISBN 13: 9780131136908
New Softcover Quantity: 1
Seller:
Front Cover Books
(Denver, CO, U.S.A.)

Book Description Condition: new. Seller Inventory # FrontCover0131136909

More information about this seller | Contact seller

Buy New
£ 89.51
Convert currency

Add to Basket

Shipping: £ 24.16
From U.S.A. to United Kingdom
Destination, rates & speeds
Stock Image

Mill, Robert Christie
Published by Pearson (2020)
ISBN 10: 0131136909 ISBN 13: 9780131136908
New Softcover Quantity: 1
Seller:
BennettBooksLtd
(LOS ANGELES, CA, U.S.A.)

Book Description Condition: New. New. In shrink wrap. Looks like an interesting title! 1.36. Seller Inventory # Q-0131136909

More information about this seller | Contact seller

Buy New
£ 80.58
Convert currency

Add to Basket

Shipping: £ 34.86
From U.S.A. to United Kingdom
Destination, rates & speeds
Stock Image

Mill, Robert Christie
Published by Pearson (2020)
ISBN 10: 0131136909 ISBN 13: 9780131136908
New Paperback Quantity: 1
Seller:
Wizard Books
(Long Beach, CA, U.S.A.)

Book Description Paperback. Condition: new. New. Seller Inventory # Wizard0131136909

More information about this seller | Contact seller

Buy New
£ 114.98
Convert currency

Add to Basket

Shipping: £ 24.16
From U.S.A. to United Kingdom
Destination, rates & speeds
Stock Image

Mill, Robert Christie
Published by Pearson (2020)
ISBN 10: 0131136909 ISBN 13: 9780131136908
New Paperback Quantity: 1
Seller:
GoldenWavesOfBooks
(Fayetteville, TX, U.S.A.)

Book Description Paperback. Condition: new. New. Fast Shipping and good customer service. Seller Inventory # Holz_New_0131136909

More information about this seller | Contact seller

Buy New
£ 120.77
Convert currency

Add to Basket

Shipping: £ 22.18
From U.S.A. to United Kingdom
Destination, rates & speeds