This book gets at the essence of software quality based on the premise that quality is at heart a technical problem, and that management's job is to create a facilitating environment. It fully explains the quality techniques available to the dedicated technologist, the ways that management can facilitate quality, and offers case studies. For software programmers and managers. KEY FEATURES: • features case studies of how companies and governments have met the challenges of building quality software. • includes a recommendations section, in which the whole of the book is distilled into a set of project-dependent quality approach recommendations.
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Robert Glass is the founder of Computing Trends. He has written more than a dozen books on software engineering and on the lessons of computing failures. Robert is trusted by many as a leading authority on software engineering, especially by those who read his columns in "Communications of the ACM" and "IEEE Software." Robert also publishes a newsletter, "The Software Practitioner," and speaks frequently at software engineering events.
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