Items related to Hospitality Supervisor's Survival Kit
Synopsis
For courses introductory courses in Hospitality Management and Human Resource Management.
This survival kit contains the tools needed to develop skills in human relations, labor and management relations, and customer service that are essential to effective customer and employee management and supervision. The book is well grounded in theory, yet practical, providing many scenarios, case studies, and role-plays.
"synopsis" may belong to another edition of this title.
- PublisherPearson
- Publication date2004
- ISBN 10 0130498467
- ISBN 13 9780130498465
- BindingPaperback
- LanguageEnglish
- Edition number1
- Number of pages240
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Hospitality Supervisor's Survival Kit
Seller: The Book Cellar, LLC, Nashua, NH, U.S.A.
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paperback. Condition: Very Good. Has moderate shelf and/or corner wear. Great used condition.Over 1,000,000 satisfied customers since 1997! Choose expedited shipping (if available) for much faster delivery. Delivery confirmation on all US orders. Seller Inventory # 10819377
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