Guide to Interpersonal Communication (Guide to Business Communication Series) (Prentice Hall Series in Advanced Communication) - Softcover

Baney, Joann

Softcover

ISBN 10: 0130352179 ISBN 13: 9780130352170

Publisher: Pearson, 2003

Synopsis

Brief, practical, and reader-friendly, this is a handy guide for improving your business interactions and relationships. It offers clear, straightforward tools useful in a professional context, with an “easy-to-skim” format and a direct, matter-of-fact tone. KEY TOPICS: This book gives practical advice on how to improve the foundational interpersonal communication skills of listening, feedback, asking and responding to questions, and adjusting to others' styles. It offers step-by-step recommendations for approaching such common interactions as interviewing, negotiating, and conducting performance appraisals. MARKET: This direct, step-by-step guide for interpersonal communication skills is a necessary read for people who communicate in professional contexts, such as managers, supervisors, and executives in any business or professional arena.

About this title

From the Back Cover

This concise, practical book is written for you if you want a guide for improving your business interactions and relationships.

• How can you improve your interviewing effectiveness-both as an interviewer and an interviewee?
• How can you create more comfortable interactions with your boss?
• How can you become a better negotiator?
• How can you deliver feedback while maintaining a good relationship?
• How can you ask effective questions to elicit the kind of response you want?
• How can you prepare for and structure better performance appraisals?
• How can you improve your listening skills?

Like all the books in the Prentice Hall Series in Advanced Business Communication, this book is...

• Brief: summarizes key ideas only
• Practical: offers clear, straightforward tools you can use
• Reader-friendly: provides an easy-to-skim format

Edition details

• Publisher: Pearson
• Publication date: 2003
• Language: English
• ISBN 10: 0130352179
• ISBN 13: 9780130352170
• Binding: Paperback
• Edition number: 1
• Number of pages: 128