The Knowledge Management Toolkit: Practical Techniques for Building a Knowledge Management System - Softcover

Tiwana, Amrit

 
9780130128539: The Knowledge Management Toolkit: Practical Techniques for Building a Knowledge Management System
Softcover
ISBN 10: 0130128538 ISBN 13: 9780130128539
Publisher: Prentice Hall, 1999

Synopsis

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About the Author

Amrit Tiwana is a consultant and Professor of Information Systems at Georgia State University, Atlanta, GA. He also writes a monthly column for IT Magazine.

From the Back Cover


1285C-8

The only "how-to" guide for building an enterprise knowledge management system!

Until now, implementing Knowledge Management (KM) has been like nailing jelly to the wall-but not anymore! The Knowledge Management Toolkit delivers hands-on techniques and tools for making KM happen at your company. You'll learn exactly how to use KM to make sure that every key decision is fully informed as you build on your existing intranet, data warehouse, and project management investments. Top researcher Amrit Tiwana walks you through the development of an enterprise KM system from start to finish, showing how every stage can serve as a foundation for later enhancements.

  • 10-step roadmap for implementing KM successfully
  • Checklists help you focus on critical issues every step of the way
  • Interactive toolkit format guides your strategic design decisions
  • Identify your key intangibles-and audit the knowledge you already have
  • Staff your project team and manage it effectively
  • Build a foundation of KM infrastructure that can evolve through results-driven, incremental steps
  • Mobilize your organization's subtle, "tacit" knowledge
  • Calculate and maximize ROI in KM systems
  • www.kmtoolkit.com-stay informed with the author's dedicated Web site, which provides ongoing support and updates from the KM community!

Discover the best ways to align KM with business strategy, avoid key KM pitfalls such as excessive formalization and overreliance on technology, master prototyping, and understand the new role of the Chief Knowledge Officer. Tiwana also presents KM case studies from leading companies worldwide, from Nortel to Rolls Royce. If you're ready to transform KM from business-school theory to real-world competitive advantage, start right here!

CD-ROM INCLUDED

  • Knowledge Management Toolkit, including an interactive 10-step KM roadmap and easy-to-customize KM evaluation forms -complete and unrestricted!
  • MindManager Personal for creating, organizing, and sharing knowledge maps
  • Performance Now Enterprise, a trial version of the #1 change management tool
  • FrontPage 2000 45-day trial
  • Plus great tools for data mining, integrating mobile systems, workflow, modeling, and more!

"About this title" may belong to another edition of this title.

Publisher
Prentice Hall
Publication date
1999
Language
English
ISBN 10 
0130128538
ISBN 13 
9780130128539
Binding
Paperback
Edition number
1
Number of pages
608