Usability in Practice: How Companies Develop User-Friendly Products

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9780127512501: Usability in Practice: How Companies Develop User-Friendly Products

This volume investigates how major corporations, such as Microsoft, Borland, Apple, Eastman Dodak, and Silicon Graphics, address usability issues. It presents case studies of each organization, outlining their program structures, program goals, and team members' responsibilities and resources. The book also addresses how usability is marketed inside the organization and to customers, as well as the lessons learned during the course of product development efforts. Each illustrated study includes advice that should help readers establish and manage their own program.

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Kaufmann Morgan
Published by Elsevier
ISBN 10: 0127512500 ISBN 13: 9780127512501
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Published by Morgan Kaufmann Pub (1994)
ISBN 10: 0127512500 ISBN 13: 9780127512501
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