Softcover

ISBN 10: 012750026X ISBN 13: 9780127500263

Publisher: Academic Press, 1995

Cockpit Resource Management (CRM) has gained increased attention from the airline industry in recent years due to the growing number of accidents and near misses in airline traffic. This book, authored by the first generation of CRM experts, is the first comprehensive work on CRM. Cockpit Resource Management is a far-reaching discussion of crew coordination, communication, and resources from both within and without the cockpit. A valuable resource for commercialand military airline training curriculum, the book is also a valuable reference for business professionals who are interested in effective communication among interactive personnel.

Key Features
* Discusses international and cultural aspects of CRM
* Examines the design and implementation of Line-Oriented Flight Training (LOFT)
* Explains CRM, LOFT, and cockpit automation
* Provides a case history of CRM training which improved flight safety for a major airline

Review:

"A quality text drawing together material from a group of authors with backgrounds in academia, government, and private enterprise, who represent the diversity of the research of activities and organisational experience of CRM... The range of material covered is both extensive and impressive, and readers wanting to acquaint themselves with, for example, the psychology of decision making or general training issues, would do well to start here. Intended readers could therefore be not only those who specifically want to know about CRM, but also those keen to find out about flight deck or avionics issues in general. Wiener and his colleagues have masterminded a much needed book in terms of its timeliness and importance in bringing together the disparate body of material on CRM. It is a very comprehensive text...To sum it up, I think this book is a first class contribution to the aviation psychology literature." --PERCEPTION

About the Author:

Earl L. Wiener is a professor of management science and industrial engineering at the University of Miami. He received his B.A. in psychology from Duke University and his Ph.D. in psychology and industrial engineering from Ohio State University. He served as a pilot in the U.S. Air Force and U.S. Army and is rated in fixed-wing and rotary-wing aircraft. He has conducted research in the areas of human vigilance, automobile and aviation safety, and accidents occurring to the elderly. Since 1979 he has been active in the aeronautics and cockpit automation research of NASA’s Ames Research Center. Dr. Wiener is a fellow of the Human Factors Society and the American Psychological Association.

Barbara G. Kanki is currently a staff research psychologist in the Aerospace Human Factors Research Division of NASA-Ames Research Center and a principal investigator in the Crew Factors research group. Dr. Kanki received her graduate degree from the Behavioral Sciences Department at the University of Chicago, where she specialized in the areas of communication and group dynamics. She came to Ames Research Center in 1985 as a National Research Council post-doctoral associate and began work in the aeronautical doman by studying the relationship between crew communication and aircrew performance, using both full-mission simulation and field research methods. Although much of the Crew Factors research focuses on the study of aircrew team performance and training in air transport operations, the work generalizes to other domains in the aviation system, such as aircraft maintenance, as well as to ground-based space operations. As such, the program has grown to include payload and orbiter processing teams for NASA shuttle missions and other teams, such as aquanauts and mountaineering teams, whose work environments are analogous to space operations in critical respects.

Robert L. Helmreich is professor of psychology at the University of Texas at Austin. He received his Ph.D. in personality and social psychology from Yale University in 1966. He has conducted research on group processes and performance sponsored by NASA, the Office of Naval Research, and the FAA, as well as research on personality and motivation sponsored by the National Science Foundation and the National Institute of Mental Health. He is a fellow of the American Psychological Association and the American Psychological Society and former editor of the Journal of Personality and Social Psychology. He was chair of an FAA working group to develop the National Plan for Aviation Human Factors. He is a member of the National Academy of Sciences Committee on Space Biology and Medicine and Committee on Human Factors. He is Director of the NASA/University of Texas/FAA Aerospace Crew Performance Project investigating issues in crew selection, training, and performance evaluation in both aviation and space environments.