Cockpit Resource Management (CRM) has gained increased attention from the airline industry in recent years due to the growing number of accidents and near misses in airline traffic. This book is the first comprehensive work on CRM and is authored by the first generation of CRM experts. "Cockpit Resource Management" is a far-reaching discussion of crew coordination, communication, and resources both within and outside the cockpit. The book will be a valuable resource in commercial and military airline training curriculum, but also has a broader appeal to professionals in business interested in effective communication among interactive personnel.
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"A quality text drawing together material from a group of authors with backgrounds in academia, government, and private enterprise, who represent the diversity of the research of activities and organisational experience of CRM... The range of material covered is both extensive and impressive, and readers wanting to acquaint themselves with, for example, the psychology of decision making or general training issues, would do well to start here. Intended readers could therefore be not only those who specifically want to know about CRM, but also those keen to find out about flight deck or avionics issues in general. Wiener and his colleagues have masterminded a much needed book in terms of its timeliness and importance in bringing together the disparate body of material on CRM. It is a very comprehensive text...To sum it up, I think this book is a first class contribution to the aviation psychology literature."
--PERCEPTION
Earl L. Wiener is a professor of management science and industrial engineering at the University of Miami. He received his B.A. in psychology from Duke University and his Ph.D. in psychology and industrial engineering from Ohio State University. He served as a pilot in the U.S. Air Force and U.S. Army and is rated in fixed-wing and rotary-wing aircraft. He has conducted research in the areas of human vigilance, automobile and aviation safety, and accidents occurring to the elderly. Since 1979 he has been active in the aeronautics and cockpit automation research of NASA’s Ames Research Center. Dr. Wiener is a fellow of the Human Factors Society and the American Psychological Association.
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