Techniques to ensure consistency in user interfaces in single software packages and across products. Illustrative case studies from several major companies are presented. Annotation copyright Book News, Inc. Portland, Or.
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What the critics say about Jakob Nielsen:
"The world's leading expert on Web usability " -- U.S. News and World Report
"The king of usability" -- Internet Magazine
"Perhaps the best-known design and usability guru on the Internet" -- Financial Times
"The guru of Web page usability" -- The New York Times
"One of the world's foremost experts in Web usability" -- Business Week
An Oldie but Still a Goodie
Sure, this book is very old for a computer book, having been published in 1989. But since the book is about design project management and not about technology, it has held up very well. In fact, with the growth of the Web, the need for consistent interface design and for methods to get designers to follow guidelines is stronger than ever. The book has several classic chapters like Bruce Tognazzini's explanation of how Apple ensured consistent user interfaces for the Mac (Tog was Apple's human interface evangelist at the time; he is now the lead Web designer for Healtheon), Dan Rosenberg's analysis of how to estimate the cost-benefit trade-offs in establishing a corporate design standard (Dan was head of UI for Ashton-Tate at the time; he is now head of UI for Oracle), Richard Wolf's chapter on usability as process (Richard was design lead for Lotus 1-2-3 at the time; he is now a program manager for Microsoft Office), and Wendy Kellogg's conceptual analysis of the meanin! ! g of consistency (Wendy is the only contributor to have the same job: Big Blue).
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