Using Information to Develop a Culture of Customer Centricity: Customer Centricity, Analytics, and Information Utilization

0 avg rating
( 0 ratings by GoodReads )
 
9780124105430: Using Information to Develop a Culture of Customer Centricity: Customer Centricity, Analytics, and Information Utilization

***Do not add "TRANSFERRED TO DIGITAL PRINTING 2013" to the Copyright Page. STRAIGHT TO POD Book***

"synopsis" may belong to another edition of this title.

About the Author:

David Loshin is President of Knowledge Integrity, Inc., a company specializing in data management consulting. The author of numerous books on performance computing and data management, including "Master Data Management" (2008) and "Business Intelligence - The Savvy Manager's Guide" (2003), and creator of courses and tutorials on all facets of data management best practices, David is often looked to for thought leadership in the information management industry. Abie Reifer is a technology and strategy consultant with extensive experience in customer care systems design and implementations. He currently serves in a technology leadership position at a data collection, management and research organization. Previously, Mr. Reifer served as the CIO and CTO of an international telecommunications billing services organization. Earlier in his career he held a senior strategy position at a renowned billing and customer care firm, where he served as an advisory strategy consultant to a leading US telecommunications carrier. Mr. Reifer began his career at Bell Communications Research and received his Master's degree in Engineering from Columbia University

About the Author:

David Loshin is President of Knowledge Integrity, Inc., a company specializing in data management consulting. The author of numerous books on performance computing and data management, including "Master Data Management" (2008) and "Business Intelligence - The Savvy Manager's Guide" (2003), and creator of courses and tutorials on all facets of data management best practices, David is often looked to for thought leadership in the information management industry.

"About this title" may belong to another edition of this title.

Top Search Results from the AbeBooks Marketplace

1.

David Loshin, Abie Reifer
Published by ELSEVIER SCIENCE TECHNOLOGY, United States (2013)
ISBN 10: 0124105432 ISBN 13: 9780124105430
New Paperback Quantity Available: 1
Seller
The Book Depository
(London, United Kingdom)
Rating
[?]

Book Description ELSEVIER SCIENCE TECHNOLOGY, United States, 2013. Paperback. Book Condition: New. 226 x 150 mm. Language: English . Brand New Book. Using Information to Develop a Culture of Customer Centricity sets the stage for understanding the holistic marriage of information, socialization, and process change necessary for transitioning an organization to customer centricity. The book begins with an overview list of 8-10 precepts associated with a business-focused view of the knowledge necessary for developing customer-oriented business processes that lead to excellent customer experiences resulting in increased revenues. Each chapter delves into each precept in more detail. Bookseller Inventory # AA59780124105430

More Information About This Seller | Ask Bookseller a Question

Buy New
15.69
Convert Currency

Add to Basket

Shipping: FREE
From United Kingdom to U.S.A.
Destination, Rates & Speeds

2.

David Loshin
Published by Morgan Kaufmann 2013-11-25 (2013)
ISBN 10: 0124105432 ISBN 13: 9780124105430
New Paperback Quantity Available: 5
Seller
Chiron Media
(Wallingford, United Kingdom)
Rating
[?]

Book Description Morgan Kaufmann 2013-11-25, 2013. Paperback. Book Condition: New. Bookseller Inventory # NU-ELS-00005237

More Information About This Seller | Ask Bookseller a Question

Buy New
14.24
Convert Currency

Add to Basket

Shipping: 2.99
From United Kingdom to U.S.A.
Destination, Rates & Speeds

3.

David Loshin, Abie Reifer
Published by ELSEVIER SCIENCE TECHNOLOGY, United States (2013)
ISBN 10: 0124105432 ISBN 13: 9780124105430
New Paperback Quantity Available: 1
Seller
The Book Depository US
(London, United Kingdom)
Rating
[?]

Book Description ELSEVIER SCIENCE TECHNOLOGY, United States, 2013. Paperback. Book Condition: New. 226 x 150 mm. Language: English . Brand New Book. Using Information to Develop a Culture of Customer Centricity sets the stage for understanding the holistic marriage of information, socialization, and process change necessary for transitioning an organization to customer centricity. The book begins with an overview list of 8-10 precepts associated with a business-focused view of the knowledge necessary for developing customer-oriented business processes that lead to excellent customer experiences resulting in increased revenues. Each chapter delves into each precept in more detail. Bookseller Inventory # AA59780124105430

More Information About This Seller | Ask Bookseller a Question

Buy New
18.06
Convert Currency

Add to Basket

Shipping: FREE
From United Kingdom to U.S.A.
Destination, Rates & Speeds

4.

David Loshin, Abie Reifer
Published by Elsevier Science & Technology
ISBN 10: 0124105432 ISBN 13: 9780124105430
New Paperback Quantity Available: 1
Seller
THE SAINT BOOKSTORE
(Southport, United Kingdom)
Rating
[?]

Book Description Elsevier Science & Technology. Paperback. Book Condition: new. BRAND NEW, Using Information to Develop a Culture of Customer Centricity: Customer Centricity, Analytics, and Information Utilization, David Loshin, Abie Reifer, Using Information to Develop a Culture of Customer Centricity sets the stage for understanding the holistic marriage of information, socialization, and process change necessary for transitioning an organization to customer centricity. The book begins with an overview list of 8-10 precepts associated with a business-focused view of the knowledge necessary for developing customer-oriented business processes that lead to excellent customer experiences resulting in increased revenues. Each chapter delves into each precept in more detail. Bookseller Inventory # B9780124105430

More Information About This Seller | Ask Bookseller a Question

Buy New
13.39
Convert Currency

Add to Basket

Shipping: 5.94
From United Kingdom to U.S.A.
Destination, Rates & Speeds

5.

Loshin, David; Reifer, Abie
ISBN 10: 0124105432 ISBN 13: 9780124105430
New Quantity Available: 1
Seller
BWB
(Valley Stream, NY, U.S.A.)
Rating
[?]

Book Description Book Condition: New. Depending on your location, this item may ship from the US or UK. Bookseller Inventory # 97801241054300000000

More Information About This Seller | Ask Bookseller a Question

Buy New
20.11
Convert Currency

Add to Basket

Shipping: FREE
Within U.S.A.
Destination, Rates & Speeds

6.

David Loshin, Abie Reifer
Published by Elsevier Science & Technology 2013-11-25, San Francisco (2013)
ISBN 10: 0124105432 ISBN 13: 9780124105430
New paperback Quantity Available: > 20
Seller
Blackwell's
(Oxford, OX, United Kingdom)
Rating
[?]

Book Description Elsevier Science & Technology 2013-11-25, San Francisco, 2013. paperback. Book Condition: New. Bookseller Inventory # 9780124105430

More Information About This Seller | Ask Bookseller a Question

Buy New
15.70
Convert Currency

Add to Basket

Shipping: 4.50
From United Kingdom to U.S.A.
Destination, Rates & Speeds

7.

Loshin, David; Reifer, Abie
ISBN 10: 0124105432 ISBN 13: 9780124105430
New Quantity Available: 1
Seller
Speedy Hen LLC
(Sunrise, FL, U.S.A.)
Rating
[?]

Book Description Book Condition: New. Bookseller Inventory # ST0124105432. Bookseller Inventory # ST0124105432

More Information About This Seller | Ask Bookseller a Question

Buy New
20.68
Convert Currency

Add to Basket

Shipping: FREE
Within U.S.A.
Destination, Rates & Speeds

8.

David Loshin
ISBN 10: 0124105432 ISBN 13: 9780124105430
New Paperback Quantity Available: 1
Seller
Ria Christie Collections
(Uxbridge, United Kingdom)
Rating
[?]

Book Description Paperback. Book Condition: New. Not Signed; Using Information to Develop a Culture of Customer Centricity sets the stage for understanding the holistic marriage of information, socialization, and process change necessary for transitioning an organization to customer centricity. The book begins with an overview list of 8-10 precepts associated. book. Bookseller Inventory # ria9780124105430_rkm

More Information About This Seller | Ask Bookseller a Question

Buy New
18.02
Convert Currency

Add to Basket

Shipping: 3.34
From United Kingdom to U.S.A.
Destination, Rates & Speeds

9.

Loshin, David
Published by Elsevier Science & Technology (2013)
ISBN 10: 0124105432 ISBN 13: 9780124105430
New Softcover First Edition Quantity Available: 1
Rating
[?]

Book Description Elsevier Science & Technology, 2013. Book Condition: New. Sets the stage for understanding the holistic marriage of information, socialization, and process change necessary for transitioning an organization to customer centricity. This book begins with an overview list of 8-10 precepts associated with a business-focused view of the knowledge necessary for developing customer-oriented business processes. Num Pages: 108 pages, black & white illustrations. BIC Classification: KJSU. Category: (P) Professional & Vocational. Dimension: 151 x 228 x 6. Weight in Grams: 164. . 2013. 1st Edition. Paperback. . . . . . Bookseller Inventory # V9780124105430

More Information About This Seller | Ask Bookseller a Question

Buy New
23.04
Convert Currency

Add to Basket

Shipping: FREE
From Ireland to U.S.A.
Destination, Rates & Speeds

10.

Loshin, David
Published by Elsevier Science & Technology
ISBN 10: 0124105432 ISBN 13: 9780124105430
New Softcover Quantity Available: 1
Seller
Kennys Bookstore
(Olney, MD, U.S.A.)
Rating
[?]

Book Description Elsevier Science & Technology. Book Condition: New. Sets the stage for understanding the holistic marriage of information, socialization, and process change necessary for transitioning an organization to customer centricity. This book begins with an overview list of 8-10 precepts associated with a business-focused view of the knowledge necessary for developing customer-oriented business processes. Num Pages: 108 pages, black & white illustrations. BIC Classification: KJSU. Category: (P) Professional & Vocational. Dimension: 151 x 228 x 6. Weight in Grams: 164. . 2013. 1st Edition. Paperback. . . . . Books ship from the US and Ireland. Bookseller Inventory # V9780124105430

More Information About This Seller | Ask Bookseller a Question

Buy New
23.39
Convert Currency

Add to Basket

Shipping: FREE
Within U.S.A.
Destination, Rates & Speeds

There are more copies of this book

View all search results for this book