WE ARE ADRIFT IN A SEA OF INFORMATION. We need information to make good decisions, to get things done, to learn, and to gain better mastery of the world around us. But we do not always have good control of our information - not even in the "home waters" of an office or on the hard drive of a computer. Instead, information may be controlling us - keeping us from doing the things we need to do, getting us to waste money and precious time. The growth of available information, plus the technologies for its creation, storage, retrieval, distribution and use, is astonishing and sometimes bewildering. Can there be a similar growth in our understanding for how best to manage information and informational tools? This book provides a comprehensive overview of personal information management (PIM) as both a study and a practice of the activities people do and need to be doing so that information can work for them in their daily lives. Introductory chapters of Keeping Found Things Found: The Study and Practice of Personal Information Management provide an overview of PIM and a sense for its many facets. The next chapters look more closely at the essential challenges of PIM, including finding, keeping, organizing, maintaining, managing privacy, and managing information flow. The book also contains chapters on search, email, mobile PIM, web-based support, and other technologies relevant to PIM. *For more information and author blog visit http://www.keepingthingsfound.com/.
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A must- read for designers, developers, librarians, and anyone else who cares about the future of information interaction. --Peter Morville, Author of, Ambient Findability, and Information Architecture for the World Wide Web
Today, software can deliver unprecedented support for managing our ever more copious information. This landmark book provides detailed knowledge of behavior and technology that is essential for effective design and use of these productivity tools. --Jonathan Grudin, Principal Researcher, Microsoft Research
This is an important book. Its theme is powerful and timely. The treatment combines keen observation, practical insight, and broad vision in way seldom seen. --Clayton Lewis, Professor of Computer Science, University of Colorado
William Jones is a research associate professor at the University of Washington, Seattle, where he manages the Keeping Found Things Found project. Dr. Jones contributed chapters on personal information management (PIM) to the Annual Review of Information Science and Technology, the Handbook of Applied Cognition, and the Encyclopedia of Library and Information Science. He has presented numerous tutorials and courses on PIM, co-edited a book on PIM, and organized two PIM workshops, including an invitational sponsored by the National Science Foundation. Dr. Jones has published articles on basic research in cognitive psychology and more applied research in PIM, information retrieval, and human-computer interaction. Dr. Jones holds several patents relating to search and PIM. He received his doctorate in cognitive psychology from Carnegie-Mellon University.
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