Synopsis
Today's increasingly competitive and fiscally constrained business environment is fostering the need to cut costs and justify expenditures. Usability engineering is not yet universally accepted, nor is it yet an integrated aspect of software engineering, and would-be usability champions need more help than ever to win the funding necessary to introduce and promote usability engineering techniques. Cost-Justifying Usability is the first book to address pragmatically and in detail the question of how usability engineering professionals and their managers can cost-justify their proposals and efforts. The book offers specific techniques for quantifying costs and benefits, making a convincing and successful business case for investment in usability engineering. This book comprises a thorough and well-integrated collection of chapters written by experienced and prominent usability experts. Taken together, these chapters provide readers with: An overall framework for cost-justifying usability engineering programs that can be applied to any context An examination of the unique factors and issues in cost-justifying usability efforts for three very different types of organizations: vendor companies, international development organizations, and contractor companies Case studies of successful cost-justification efforts A look at some special issues regarding cost-justification of usability, includingdiscountusability engineering techniques, success factors for introducing usability engineering into development organizations, specialized tools for usability cost-justification, and a look to the future of usability engineering Practical and effective insight for human factors professionals, interface designers, software development managers, and human factors educators
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About the Author
Dr. Deborah J. Mayhew is owner and principal of Deborah J. Mayhew & Associates, a consulting firm based in Massachusetts, offering courses and consulting on all aspects of Usability Engineering and user interface design. Clients include American Airlines, AT&T, Ford,Harvard Univeristy, and NASA. Dr. Mayhew received her Ph.D. in Experimental Cognitive Psychology from Tufts University. She is the author of Principles and Guidelines in Software User Interface Design (Prentice Hall), a coeditor of Cost-Justifying Usability (Academic Press), and a contributor to Human Factors and Web Development.
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Cost-Justifying Usability
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Elsevier Science & Technology, 1994
ISBN 10: 0120958104
ISBN 13: 9780120958108
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Hardcover. Condition: Fair. Leichte Kratzer / Abnutzungen / Druckstellen; Leichte Rillen / Abschurfungen / Risse / Knicke; Deutliche Biegung. In today's competitive and fiscally constrained business environment, the need to cut costs and justify expenditures is paramount. Usability engineering is still not universally accepted or integrated into software engineering, leaving usability advocates in need of support to secure funding for their initiatives. This book addresses the critical question of how usability professionals and their managers can effectively cost-justify their proposals and efforts. It provides specific techniques for quantifying costs and benefits, enabling readers to build a compelling business case for investing in usability engineering.The book features a comprehensive collection of chapters from experienced usability experts, offering readers a framework for cost-justifying usability engineering programs applicable across various contexts. It explores unique factors and issues related to cost justification in three distinct types of organizations: vendor companies, international development organizations, and contractor companies. Additionally, it includes case studies of successful cost-justification efforts and discusses special issues such as "discount" usability techniques, success factors for integrating usability into development, and specialized tools for cost justification. This resource delivers practical insights for human factors professionals, interface designers, software development managers, and educators in the field. Seller Inventory # 0dca19ce-5fde-410b-8dce-375a97cdb5be
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