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Key element guide ITIL continual service improvement - Softcover

 
9780113313648: Key element guide ITIL continual service improvement

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The Continual Service Improvement Key Element Guide provides a handy reference to the content contained within the core ITIL Continual Service Improvement guidance and summarises its key elements. Continual Service Improvement delivers consistent, repeatable process activities as part of service quality; ITIL has always emphasized the importance of continual service improvements. Focusing on the process elements involved in identifying and introducing service management improvements, the continual service improvement stage of the lifecycle also deals with issues surrounding service retirement

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9780113313693: Key Element Guide: ITIL V3 Continual Service Improvement

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ISBN 10:  0113313691 ISBN 13:  9780113313693
Publisher: Stationery Office Books, 2012
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Published by Stationery Office, The, 2012
ISBN 10: 0113313640 ISBN 13: 9780113313648
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Published by Stationery Office Books, 2012
ISBN 10: 0113313640 ISBN 13: 9780113313648
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