Synopsis
The Continual Service Improvement Key Element Guide provides a handy reference to the content contained within the core ITIL Continual Service Improvement guidance and summarises its key elements. Continual Service Improvement delivers consistent, repeatable process activities as part of service quality; ITIL has always emphasized the importance of continual service improvements. Focusing on the process elements involved in identifying and introducing service management improvements, the continual service improvement stage of the lifecycle also deals with issues surrounding service retirement
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Key Element Guide ITIL Continual Service Improvement
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Key element guide ITIL continual service improvement
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TSO, United Kingdom, Norwich, 2012
ISBN 10: 0113313640
ISBN 13: 9780113313648
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Key Element Guide ITIL Continual Service Improvement: Aligned to the 2011 Editions
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Stationery Office Books, 2012
ISBN 10: 0113313640
ISBN 13: 9780113313648
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paperback. Condition: Sehr gut. 95 Seiten; 9780113313648.2 Gewicht in Gramm: 500. Seller Inventory # 808486